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Section 6: Assessment of requests to vary or increase TTA support

All requests will be reviewed by the TTA Program Coordinator and Student Engagement Manager within two (2) business days of receiving the request.

The assessment of each request will review:

Student’s individual needs and special circumstances
If the student requires priority access
Supporting documentation (if required)
The students’ academic progression
TTA support received to date
Available funding

A notice of outcome will be sent by email to the student and tutor, within four (4) business days of receiving the request.

If a student and/or tutor would like to appeal the outcome, this can be requested in writing to the TTA Program Coordinator at itas@une.edu.au, or to Oorala Management at ooralamgt@une.edu.au.

In the first instance the review will be conducted by the Student Engagement Manager in accordance with the TTA complaints handling policy as outlined in Section 15 of the TTA Guidelines.

The University of New England respects and acknowledges that its people, courses and facilities are built on land, and surrounded by a sense of belonging, both ancient and contemporary, of the world's oldest living culture. In doing so, UNE values and respects Indigenous knowledge systems as a vital part of the knowledge capital of Australia. We recognise the strength, resilience and capacity of the Aboriginal community and pay our respects to the Elders past, present and future.