If a tutor or student needs to postpone a tutorial session, they are required to provide 24 hours notice to the other party by phone or email. However if a tutor or student is unable to provide 24 hours notice due to unforeseen circumstances or an emergency, they must provide as much notice as possible by phone or email.
If less than one 1 hours notice is given by the student, or no notice is given at all this is deemed a “No Show”. The tutor may claim a 1 hour “No Show” payment, and the 1 hour will be deducted from the students allocation of TTA tutorial hours for that week. Students and tutors should communicate any “No Shows” to the TTA Program Coordinator.
A TTA tutoring contract may be terminated when a third “No Show” occurs.