Support Students to Complete Units

Recurrent Strategies,Activities and Programs

Personal Retention and Engagement (PREP)

The Personal Retention and Engagement Program (PREP) supports commencing students in their first trimester of study. The culturally competent Student Engagement Officers from Oorala assist new students across a broad range of areas to support their transition and progression. In 2022 the PREP program delivered support to 507 commencing Indigenous students.

Orientation

Oorala actively participates in the UNE Orientation program. The program offers online and on- campus activities. Orientation at Oorala also includes PREP and the distribution of welcome packs for all commencing students. In 2022, Oorala offered two online orientation sessions each trimester.

  • The Student Experience at Oorala
  • TRACKS Academic Session

Oorala also contributed to the on-campus program, including a welcome breakfast, Life-Saver Day showcasing clubs, societies and services and the Tool Kit sessions (intro to all services at UNE).

Targeted Tutorial Assistance TTA

In 2022, Oorala continued providing academic support for online and on-campus students through the Targeted Tutorial Assistance (TTA) program.

Table 3: Tutorial assistance provided in 2022

Level of Study Number of unique students assisted Total number of tutorial sessions Total hours of assistance Expenditure ($)
Enabling 30 235 454.75  
Undergraduate 130 2866 6069.16  
Post-graduate 7 115 232.75  
Other 6 173 343  
Total17333897,099.66

$514,821

1 Total number of unique students supported by tutorial assistance (if students have attended multiple tutorial sessions, still count them as 1 student).

2 Record total number of tutorial sessions attended by students (each class a student attends counts as 1, the same student may attend multiple tutorial sessions throughout the year).

3 Record only hours of instruction received by the students (do not include staff planning or organising time).

4 Include any costs associated with providing tutorial assistance, including staffing costs, materials, facilities etc

Student Check-In

In 2022, the Oorala Student Experience team continued the Student Check-In program. The program seeks to engage with all students at two key stages in the teaching period, providing personalised information and advice to support student progression. The Student Experience team reviewed the program in 2022, enhancing areas such as identifying ‘at risk’ students and communications. This activity became increasingly crucial with the introduction of the Job Ready Graduate package, specifically with regard to the course progression requirements.

Table 4: Student Check-In 2022

Student Check In – T1 2022Student Check In – T2 2022Student Check In – T3 2022

Contacted 639 students

178 engaged with the activity - 27.8% overall.

41.2% of those that did engage were phoned.

21 advised that they had plans to withdraw from studies in T1 (3.2%).

Contacted 620 Students

75 engaged with the activity – 12% overall.

84% of those that did engage received a phone call.

Three advised that they had plans to withdraw from studies in T2 (0.48%).

Contacted 539 Students

80 engaged with the activity – 14.8% overall.

94.6% of those that did engage received a phone call.

10 advised that they had plans to withdraw from studies in T3 (1.85%)

Oorala's Student Engagement Officers

The Oorala Student Experience Team offers information and advice to current students to ensure they are involved in academic, social, and cultural studies. The best way to ensure that Indigenous students complete their courses is to give them access to a committed team that can offer comprehensive support throughout their degree program. 2,391 SRM student-staff interactions were recorded by the Oorala Student Experience Team in the Student Relationship Management (SRM) system in 2022.

Oorala On the Road

The Oorala Student Experience team engaged with their online student cohort through Oorala on the road. Approximately 80% of Indigenous students at UNE study online. Oorala on the Road leverages UNE campuses in Tamworth, Taree, and the Sydney Campus (Parramatta). Oorala meets with students face-to-face at these campuses.

UNE Student Experience

The Student Experience division invests heavily in supporting student progression and other aspects of the student lifecycle by delivering core services and targeted communications. In addition, the Student Experience division works collaboratively with the Student Experience Team at the Oorala Aboriginal Centre to ensure that their operations are culturally inclusive.

Non-ISSP funded Undergraduate Scholarships

The Oorala Aboriginal Centre and the UNE community support Indigenous undergraduate students by providing the following:

  • Additional non-ISSP funded scholarships.
  • Discipline-specific awards and prizes that support and recognise academic achievement and progression.
  • Actively facilitating the application of eligible students for external scholarship opportunities.
  • Providing a detour program.

Table 5: Non-ISSP Funded Scholarships paid to UNE Indigenous undergraduate students in 2022.

ScholarshipNumber availableNumber awardedValue of Scholarship
Aboriginal Scholarship in Creative Education11$3,125
Max Schroder UNE Scholarship51$6,000
Max Schroder Indigenous Mentoring Scholarships22$16,000
Ella Schroder Indigenous Residential Scholarship11$10,000
The Mildred and Betty Scholarship22$9,000
Essential Energy Aboriginal and Torres Strait Islander Scholarship11$7,500
Previous award of Mildred and Betty Scholarship 1$3,000
Previous award of Grosvenor Engineering Indigenous Scholarship  1$4,000
Previous award of Ella Schroder Indigenous Residential Scholarship 2$20,000
Previous Award of Max Schroder UNE Scholarship 5$27,000
Total 17$105,625.00

UNE Graduate School

A strategy to support HDR students with cultural support includes financial resources for Indigenous students. The Graduate School offers Indigenous Higher Degree Research students the Cultural Mentor Payment. This payment is for cultural supervision and/or mentoring. The payment is $7000 per annum.

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