Key facts

UNE unit code: MM311

*You are viewing the 2024 version of this unit which may be subject to change in future.

Start
  • Trimester 1 - Online
Campus
  • Armidale Campus
24/7 online support
  • Yes
Intensive schools
  • No
Supervised exam
  • Yes
Credit points
  • 6

Unit information

UNE student studies on a laptop on her lounge at home

Successful marketing practice depends on the knowledge marketers gain by studying consumer behaviour. Understanding the psychological, cultural, personal and sociological processes that consumers go through when making purchasing decisions allows marketers to influence consumers' decision-making processes for brands, products and services.

Studying this unit will equip you with the knowledge, skills and abilities to critically evaluate the various factors that influence the purchasing decisions of consumers.

You will examine consumer behaviour by studying the psychology of motivation, personality, perception, learning and attitudes. You will cover sociological topics such as culture, reference groups and social class, and examine how these relate to consumer behaviour.

Offerings

For further information about UNE's teaching periods, please go to Principal Dates.

Teaching period
Mode/location
Trimester 1Online

*Offering is subject to availability

Intensive schools

There are no intensive schools required for this unit.

Enrolment rules

Pre-requisites
48cp and MM110
Restrictions
MM511

Notes

Please refer to the student handbook for current details on this unit.

Unit coordinator(s)

Sara Safdar

Learning outcomes

Upon completion of this unit, students will be able to:

  1. demonstrate a broad and coherent understanding of a range of psychological and sociological processes that consumers undergo when making purchasing decisions;
  2. demonstrate a broad and coherent knowledge of how to evaluate various consumer research processes that are undertaken in the field of consumer behaviour;
  3. use a range of cognitive and/or communication skills to review, analyse, consolidate and synthesise the basic needs and wants of consumers in order to demonstrate critical thinking and judgement to solve problems in different marketing contexts;
  4. work independently and/or collaboratively to plan and execute tasks to enhance professional knowledge and skills; and
  5. demonstrate the ability to recognise, reflect on, and respond appropriately to the importance of ethical issues related to the concepts of societal marketing and consumer behaviour.

Assessment information

Assessments are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.

TitleMust CompleteWeightOfferingsAssessment Notes
Assignment 1Yes20%All offerings

Case study and analysis

No. Words: 1500

Assignment 2Yes40%All offerings

Written Project

No. Words: 2500

Final ExaminationYes40%All offerings

Students must obtain at least 50% in the exam (and at least 50% overall) to receive a pass (or better) in the unit.

Learning resources

Textbooks are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.

Note: Students are expected to purchase prescribed material. Please note that textbook requirements may vary from one teaching period to the next.

Consumer Behavior: Buying, Having, and Being, Global Edition

ISBN: 9781292318103

Solomon, M., Pearson Education Limited 13th ed. 2019

Text refers to: All offerings

A five-star experience

2024 Overall Experience Good University Logo

Five Stars,
18 Years in a Row

UNE is the only public uni in Australia awarded 18 straight years of five stars for Overall Experience

Good Universities Guide 2007-2024
2024 Student Experience Good University Logo

No.1 in NSW for
Student Experience

QILT (government-endorsed) ranks UNE as the top public NSW uni for Student Experience

QILT Student Experience Survey
2024 Teaching Quality Good University Logo

Five Stars for
Teaching Quality

UNE rates among the top 20 per cent of universities in Australia for Teaching Quality

Good Universities Guide 2024
Woman studying online at home

Studying online

At UNE we know it takes more than just being online to be a great online university. It takes time and experience. We pioneered distance education for working adults back in the 1950s, so we’ve been doing this longer than any other Australian university.

We understand the challenges faced by busy adults studying at home. We know that a vital part of online study is your engagement with the learning community. Communication with your classmates, teaching staff and university support staff will enhance your study experience and ensure that your skills extend beyond the subject matter. UNE’s teaching staff are experts in their field which is why UNE consistently receives five stars from students for teaching quality, support and overall experience.*

*The Good Universities Guide

Stay connected

Register your interest and we'll keep you updated

UNE collects personal information to help with your enquiry and for marketing. Information may be disclosed outside of NSW and Australia through third parties acting for UNE. By entering your details you acknowledge that you have read and understood this Privacy Notice and consent to this disclosure.

Why study with us?

Graduate and mother Claire Haiek at work as a parenting producer at kidspot.com.au

I'm grateful to UNE for the opportunities studying has given me, but above all, for making me realise I could actually do it, and giving me a sense of accomplishment.

Claire Haiek, graduate, Pathways Enabling Course (photo: kidspot.com.au)

What happens next?

laptop icon
1. Decide on your course

Got any questions about a course you would like to study? Don’t hesitate to contact us, our Future Student team is standing by to help.

pencil icon
2. Apply

2024 applications are now open. The application process only takes 20 minutes to complete. Don’t delay, apply now!

form icon
3. Receive an offer, enrol and start studying

Your start date is based on the study period you choose to apply for.