1. New Students: Apply for your ID card via the Student ID Card Application Form.
   • ID cards expire every 3 years.
2. Resuming or Continuing Students: Request an update sticker or card replacement via email at idcard@une.edu.au, including your name, student number, and mailing address.

You can choose to have your card mailed or pick it up in person.

• Mailed directly to your residential address
• Sent to UNE Sydney for collection at 28 George St, Parramatta
• Picked up from the Safety, Security & Information office on the Armidale campus (located adjacent to the Central Courtyard next to The Shop, C18) after ID verification

Note: Allow up to 14 days for delivery.

For cards that are to be mailed to the students address, provide a certified copy of one of the following:

• Australian Driver's Licence
• Proof of Age Card
• Current Passport

For cards that are being collected in person by the applicant, please provide one of the following to Security staff at the time of collection:

• Australian Driver's Licence
• Proof of Age Card
• Current Passport

For information relating to what is required, you might find the links below helpful.

• Certified Copies of Documents
• Passport Photo Criteria

For Australian Students

Transport for NSW have stated that a travel concession is only available to Australian students who meet both criteria below:

• they are studying Full-time at a tertiary institution. Here at UNE that equates to being enrolled in eight units over the three trimesters each year.
• studying on campus. Here at UNE that means a student that is enrolled as an internal student. Not an externally enrolled student studying on-line or by distance education and only attending Intensive Schools.

For International Students

Transport for NSW have stated that a travel concession is only available to international students who meet either criteria:

• when their study is fully funded by specified Australian Government scholarships.
• or when the student is on an Endeavour Scholarship, an Australian Awards Scholarship, or an International Postgraduate Research Scholarship.

Applying for a Transport Concession Entitlement Card

Step 1.

Australian Students must first attend the Safety, Security & Information office located in building C018 on campus to complete the Transport for NSW Tertiary Student Concession form & to verify their eligibility.

International Students must first attend the Safety, Security & Information office located in building C018 on campus to obtain & complete the Tertiary Student Concession form. Once completed, they are to attend the UNE International office located in building E021 on campus to verify their eligibility. The authorised form then needs to be returned to the Safety & Security office in building C018.

Step 2.

Details of eligible students will be forwarded to Transport for NSW by Safety, Security & Information.

Step 3.

Allow 2-3 days for Transport for NSW to update their register of eligible students before applying directly to Transport for NSW for a Transport for NSW Tertiary Student Concession Card.

All students are required to apply for a Student ID Card.

New cards are issued once enrolment is complete/confirmed for the currently enrolled teaching period.

All student cards remain valid for three years. After this time, if you are still enrolled in a course of study, you can renew your student card by requesting a renewal sticker.

Please email idcard@une.edu.au with the following information:

• Full name
• Student number
• Current mailing address

Important information about renewal stickers

Renewal stickers expire after three years & expire in March in the year noted on your ID card/sticker. For example all renewal stickers applied for in 2025 will have an expiry date of 03/2028.

Please wait until March, in the year your card expires, before emailing your request for a renewal sticker. This will allow Safety, Security & Information to confirm your expiry date & enrolment status for the upcoming year.

It is recommended that all students attending Intensive Schools obtain a Student ID Card.

Student ID Cards can be collected in person after completing the Student ID Card Application Form from the Safety, Security & Information Office located in building C018 (next to the Library) or mailed prior to the commencement of Intensive Schools.

If you don't have a Student ID Card, access to UNE facilities may be restricted. This includes access to colleges, library services and computer labs & photocopying.

Please note: If you ask to have your ID card posted out, applications must be received three weeks prior to commencement of Intensive Schools to ensure it arrives before you leave. Applications received during intensive schools may be subject to delay.

If you require after hours access to a building via the Cardax swipe card system, please complete the Electronic Access Request Form and have your unit coordinator scan and email it to security@une.edu.au or place it in the internal mail addressed to Safety, Security & Information Office, Union Complex (C018) for action. Please allow 24 hours for your access to be placed on your card & note that requests are only processed during business hours.

Please note: The office manager at each residential college will advise and authorise the ID Card office to place swipe card access on each student card for their residence.

Students are provided with one Student ID Card during the course of their degree free of charge.

If you require a replacement card, please see the process for Lost, Stolen or Damaged cards above.

If you are a student living in one of the residential colleges

To get swipe card access on your student ID Card to your college, contact the office manager at your college who will authorise Safety, Security & Information to place swipe card access onto your ID Card.

To obtain a staff ID card:

1. Complete the Staff ID Card Application Form
   • Have it signed by your manager or supervisor.
   • Complete the Staff Induction and print the certificate.
2. Submit Your Application
   • Submit both forms to the Safety, Security & Information office (C018), located adjacent to the Central Courtyard, next to the Campus Bookshop.
3. Provide Identification
   Bring one of the following:
   • Australian Driver's Licence
   • Proof of Age Card
   • Current Passport

If you need building access via the Cardax swipe system:

• Complete the Electronic Access Request Form and have your manager or supervisor sign it.
• Email the form to security@une.edu.au or send it via internal mail to ID Cards, Safety, Security & Information, Union Complex (C18).
• Allow 24 hours for access activation (requests are processed during business hours).

For permanent and fixed-term staff, the card’s expiry is ongoing.

Casual Staff ID Cards

Casual staff ID cards have a fixed expiry date matching the expiry of your UNE employment contract.

• If your contract is extended or renewed, the expiry date on your ID card will be updated accordingly.
• However, sometimes contract updates may not immediately reflect in the system, which could temporarily restrict building access.

If this happens:

• Contact Safety, Security & Information directly:
  • Phone: 6773 2099
  • Visit their office for assistance.

If your employment status changes to permanent or fixed-term, inform Safety, Security & Information so your card and access can be updated.

Important:
Failure to notify Safety, Security & Information of changes in your employment status may result in your card being disabled, temporarily affecting access to your work areas.

To obtain a UNE Contractor ID Card:

1. Complete the UNE Contractor Induction
   • Found on the Contractor Web Page (includes the COVID-19 Return to Campus Induction).
   • Print the Certificate of Completion.
2. Submit Your Application
   After completing the induction, fill out the Contractor ID Card form and get it signed by your Project Manager. Submit the form to one of the following UNE Life Safety, Security & Information offices:
   • Union Complex –  (C018) located adjacent to the Central Courtyard next to The Shop
   Bring these documents with you:
   • Induction Certificate of Completion
   • The Electronic Access Request form (if required)
   • Photo ID (e.g., Australian Drivers Licence, Passport or  Proof of Age Card
3. ID Card Issuance
   If everything is in order, Safety, Security & Information will take your photograph and issue the ID card.

For contractors at the Parramatta, Taree, and Tamworth campuses, submit a passport-sized photo along with your application to your Project Manager, who will submit it to Safety, Security & Information on your behalf.

If you need building access via the Cardax swipe system, complete the Electronic Access Request Form and have your Project Manager sign and email it to security@une.edu.au.

Allow 24 hours for access to be activated. Requests are only processed during business hours.

Contractor ID Cards expire 12 months from the induction completion date.

To renew your access:

• Complete the UNE Contractor Induction again.
• Submit the Certificate of Completion to Safety, Security & Information to extend your card’s access for another 12 months.