ID Cards

Student ID Card

Your Student ID Card is your official proof of enrolment, displaying your photo and student number. You need it for:

• Borrowing books from the library
• Accessing computing labs after hours
• When visiting campus for intensive schools
• Sitting exams (photo ID required)
• Using photocopying and printing services
• Entering college and UNE study centres

How to Obtain Your Card:

You can choose to have your card mailed or pick it up in person.

• Mailed directly to your residential address
• Sent to UNE Sydney for collection at 28 George St, Parramatta
• Picked up from the Safety, Security & Information office on the Armidale campus (located adjacent to the Central Courtyard next to The Shop, C18) after ID verification

Note: Allow up to 14 days for delivery.

ID Verification:

For cards that are to be mailed to the students address, provide a certified copy of one of the following:

• Australian Driver's Licence
• Proof of Age Card
• Current Passport
• 100 points of identification* (details below)

For cards that are being collected in person by the applicant, please provide one of the following to Security staff at the time of collection:

• Australian Driver's Licence
• Proof of Age Card
• Current Passport
• 100 points of identification* (details below)

For information relating to what is required, you might find the links below helpful.

• Document Certification Guidelines
• Passport Photo Criteria
• 100 points of identification

Application Process:

1. New Students: Apply for your ID card via the Student ID Card Application Form.
   • ID cards expire every 3 years.
2. Resuming or Continuing Students: Request an update sticker or card replacement via email at idcard@une.edu.au, including your name, student number, and mailing address.

Intensive School Students:

All students attending Intensive Schools must apply for an ID card as outlined above.

Access to Buildings:

To request building access, complete the Electronic Access Request Form, signed by your unit coordinator, and email it to security@une.edu.au. Allow 24 hours for access.

Lost or Damaged Cards:

If your card is lost, stolen, or damaged, email security@une.edu.au immediately. For stolen cards, report to the police and provide a report number. A replacement is free with a police report; otherwise, there is a $10 fee.

Travel Concessions:

For Australian Students

Transport for NSW have stated that a travel concession is only available to Australian students who meet both criteria below:

• they are studying Full-time at a tertiary institution. Here at UNE that equates to being enrolled in eight units over the three trimesters each year.
• studying on campus. Here at UNE that means a student that is enrolled as an internal student. Not an externally enrolled student studying on-line or by distance education and only attending Intensive Schools.

For International Students

Transport for NSW have stated that a travel concession is only available to international students who meet either criteria:

• when their study is fully funded by specified Australian Government scholarships.
• or when the student is on an Endeavour Scholarship, an Australian Awards Scholarship, or an International Postgraduate Research Scholarship.

Applying for a Transport Concession Entitlement Card

Step 1.

Australian Students must first attend the Safety, Security & Information office located in building C018 on campus to complete the Transport for NSW Tertiary Student Concession for & verify their eligibility.

International Students must first attend the Safety, Security & Information office located in building C018 on campus to obtain & complete the Tertiary Student Concession form. Once completed, they are to attend the UNE International office located in building E021 on campus to verify their eligibility. The authorised form then needs to be returned to the C018 office.

Step 2.

Details of eligible students will be forwarded to Transport for NSW by Safety, Security & Information.

Step 3.

Allow 2-3 days for Transport for NSW to update their register of eligible students before applying directly to Transport for NSW for a Transport for NSW Tertiary Student Concession Card.

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Contractor ID Cards

To obtain a UNE Contractor ID Card:

1. Complete the UNE Contractor Induction
   • Found on the Contractor Web Page (includes the COVID-19 Return to Campus Induction).
   • Print the Certificate of Completion.
2. Submit Your Application
   After completing the induction, fill out the Contractor ID Card formand get it signed by your Project Manager. Submit the form to one of the following UNE Life Safety, Security & Information offices:
   • Union Complex –  (C018) located adjacent to the Central Courtyard next to The Shop
   • Campus Safety Centre (B89)
   Bring these documents with you:
   • Induction Certificate of Completion
   • The Electronic Access Request form(if required)
   • Photo ID (e.g., Australian Drivers Licence) provide 100 points of ID.
3. ID Card Issuance
   If everything is in order, Safety, Security & Information will take your photograph and issue the ID card.

For contractors at the Parramatta, Taree, and Tamworth campuses, submit a passport-sized photo along with your application to your Project Manager, who will submit it on your behalf.

Replacement of ID Cards

• Lost or damaged cards: Report to security@une.edu.au.
• Stolen cards: Report to the Police Assistance Line (131 444) and provide the police report number for a free replacement.
• $10 replacement fee applies for non-stolen, lost, or damaged cards.

Electronic Access

• If you need building access via the Cardax swipe system, complete the Electronic Access Request Form and have your Project Manager sign and email it to security@une.edu.au.
• Allow 24 hours for access to be activated. Requests are only processed during business hours.

Card Expiry & Renewal

Contractor ID Cards expire 12 months from the induction completion date.
To renew your access:

• Complete the UNE Contractor Induction again.
• Submit the Certificate of Completion to Safety, Security & Information to extend your card’s access for another 12 months.

Staff ID Cards

To obtain a staff ID card:

1. Complete the Staff ID Card Application Form
   • Have it signed by your manager or supervisor.
   • Complete the Staff Induction and print the certificate.
2. Submit Your Application
   • Submit both forms to the Safety, Security & Information office (C018), located adjacent to the Central Courtyard, next to the Campus Bookshop.
3. Provide Identification
   Bring one of the following:
   • Australian Driver's Licence
   • Proof of Age Card
   • Current Passport
   • 100 points of identification

Lost, Stolen, or Damaged Cards

• Lost or Damaged Cards: Report to Safety, Security & Information for cancellation.
• Stolen Cards: Report to the Police Assistance Line (131 444) and provide the Police Report number for a free replacement.
• Replacement Cards: If no police report is provided, pay a $10 replacement fee online. Once payment is received, Safety, Security & Information will reprint your card and notify you when it's ready for collection or has been mailed.

Note: The replacement fee is subject to change.

Electronic Access

If you need building access via the Cardax swipe system:

• Complete the Electronic Access Request Form and have your manager or supervisor sign it.
• Email the form to security@une.edu.au or send it via internal mail to ID Cards, Safety, Security & Information, Union Complex (C18).
• Allow 24 hours for access activation (requests are processed during business hours).

Card Expiry

For permanent and fixed-term staff, the card’s expiry is ongoing.

Casual Staff ID Cards

Casual staff ID cards have a fixed expiry date matching the expiry of your UNE employment contract.

• If your contract is extended or renewed, the expiry date on your ID card will be updated accordingly.
• However, sometimes contract updates may not immediately reflect in the system, which could temporarily restrict building access.

If this happens:

• Contact Safety, Security & Information directly:
  • Phone: 6773 2099
  • Visit their office for assistance.

If your employment status changes to permanent or fixed-term, inform Safety, Security & Information so your card and access can be updated.

Important:
Failure to notify Safety, Security & Information of changes in your employment status may result in your card being disabled, temporarily affecting access to your work areas.