UNE requires students to have access to an internet enabled computer for their studies at UNE. Below is information on the minimum technical requirements, a browser check and a internet speed test. Please contact the IT Service Desk if you have any questions.
Step 1: Minimum specifications:
A computer that can run Mac OS10.13 (or higher) or Windows 10.
To update Mac computers: Apple -> About this Mac -> Software Update
To update Windows computers
- Windows 10: Start button -> Settings > Update & Security > Windows Update
- Headphones or speakers (required to listen to lecture and other media provided in units, a USB style headset has proven to provide superior audio quality to the jack style headset when used for online teaching software)
- Headset, including microphone (highly recommended for participation in virtual classrooms)
- Webcam with minimum 1280 x 720 resolution (required for online supervised exams, participation in virtual classrooms and/or media presentations)
- Microsoft Office 2013 for Windows or higher / Microsoft Office for Mac 2011 or higher (instructions)
- Adobe Acrobat Reader (download Acrobat Reader)
- Anti-virus software (download UNE's Sophos anti-virus software)
- VLC Media Player - for audio and video files (download VLC Media Player)
At least TWO from the list below (though we recommend that you have a second browser installed as backup)
- Google Chrome (download Chrome)
- Firefox (download Firefox) - Firefox is the recommended browser
- Microsoft Edge (download Edge)
- Safari for Mac. This is already on the Mac. (Windows version discontinued in 2012).
Step 2: Browser check:
UNE's browser test will check your browser to make sure that all relevant settings are set to allow make full use of our electronic resources. it will take a few seconds to display the results.
Step 3: Bandwidth check:
Run the bandwidth check at Speed Test
A connection speed of 256Kbps will only be sufficient for email and basic webpages, but will make downloads of large files (such as electronic readings) slow. (Satellite, ADSL,).
A connection speed of 1.5Mbps or 1500Kbps will give you a reasonably fast connection to the internet and should cause little delay with downloads of large files (such as electronic readings or podcasts) and give you acceptable speeds for low quality audio streams. (Satellite, ADSL, 3G, NBN Fixed Wireless).
Video streaming (such as videoconferencing) or high-quality audio streams require at least 3Mbps. (ADSL 2, ADSL 2+, 3G, 4G, Wireless Broadband, NBN Fibre).
A connection speed of 1.5Mbps or higher should give you sufficient bandwidth for all online teaching tools used at UNE.
If you take part in a 2-way conversation (for example in an Zoom classroom or during a Teams meeting) and have to have your video and well as your audio active to participate, an upload speed of about 400kbps is recommended.