Information for Students in Crisis or Emergencies

UNE is ready to assist students who may be impacted by local natural disasters, as well as those who are affected by personal situations and other global or regional events.

Mandatory Intensive Schools

If you are unable to attend your mandatory intensive schools you may apply for a deferred intensive school via the Special Assessment Application process. If approved, you will be invited to attend the intensive school in the next teaching period that the unit is offered.

Assignments

Short extensions on assignments (generally two weeks or less) can be arranged. You may use the automated extension tool that allows you to self-register for a 7-day extension via the unit/s MyLearn site for most assessments. Where the automated extension tool is not available, please use the extension application portal.

Special Assessment

UNE can allow long extensions, deferred exams or deferred intensive schools, consideration in marking, and a host of other options to suit your circumstances. This can provide breathing space to get your assessments back on track once life has settled down.
For students living in areas impacted by a natural disaster, such as flooding, fire, cyclones, we want you to know that UNE will accept Special Assessment Applications on this basis without the need to provide supporting evidence.

Just tell us what you are dealing with within your application. We won't need you to take up the time of emergency services agencies to get confirmation of your circumstances.

To find more information or apply, please view the Special Assessment Application form or contact us on 1800 818 865.

Exams

If you won’t be able to access your online exam at the scheduled time due to temporary power outages or other short term disruptions, please contact the UNE Exams & eAssessment Team directly via AskUNE with the details or via 02 6773 2145 for urgent matters. We may be able to provide some flexibility by re-scheduling your exam start time.

Student Counselling and Psychological Services

Things happen that can impact on your ability to be as focused, motivated, satisfied or organised as you normally would be. Student Counselling and Psychological Services provides students with the support needed to succeed with studying at UNE.
Current students can book an appointment by phoning 02 6773 2897 during office hours (Monday-Friday: 9am - 4pm). If you require assistance, UNE offers an Urgent Mental Health Support Line Available 24/7:

• Call: 1300 661 927
• Text 0488 884 169

Higher Degree Research Candidates 

If you believe your candidature progress will be impacted and you need support and advice on leave, scholarships and milestones, please contact the Graduate Research School via AskUNE, by email on graduate-school@une.edu.au, by phone on (02) 6773 3715, or visit our office at Level 2, Lamble Building.

Education Students

Education students (pre-service teachers) who are on professional experience and have been affected by the natural disaster will need to contact the Office for Professional Learning via AskUNE to ask about days missed. The PEO will assess each case individually and decide whether make-up days will need to be completed for professional experience.

Contact Us

You can contact us via through the following channels:

• Student Connect: +61 2 6773 2000
• Higher Degree Research: +61 2 6773 3715
• Or via AskUNE

If you are experiencing internet difficulties, we are happy to take your inquiry by phone and submit questions on your behalf through AskUNE to the appropriate area.