Student Services and Amenities Fee

What is the Student Services and Amenities Fee?

The Student Services and Amenities Fee (SSAF) is charged to students for services and amenities of a non-academic nature, such as sporting and recreational activities, employment and career advice, child care, financial advice and food services.

Australian universities introduced the Student Services and Amenities Fee (SSAF) in 2012, after the Australian Government passed legislation in October 2011 for SSAF collections to occur. SSAF is administered in accordance with the Higher Education Legislation Amendment (Student Services and Amenities) Act 2011, Student Services, Amenities, Representation and Advocacy Guidelines and the Higher Education Support Act 2003 Administration Guidelines 2012.

Further information about SSAF can be obtained from the Australian Government Department of Education.

Changes to how the Student Services and Amenities Fee is administered and applied.

From January 1, 2019 there will be changes to how the Student Services and Amenities fee is applied:

  • to all coursework students on a per 6 credit point basis at the 2019 rate of $37.75 per 6 credit points to the annual full time maximum of $302.
  • for Higher Degree Research students SSAF will be applied on a per study load period at the 2019 rate of $113.50 for a full time study and $85.00 for part time

The fee will be invoiced per study period and payable by the census date.

Please refer to the UNE Principal dates for study period census dates.

An example of SSAF applied at the 6 credit point basis.

Credit points

Charge

6 credit points*

$37.75

12 credit points

$75.50

18 credit points

$111.75

24 credit points

151.00

*A typical unit at UNE is 6 credit points.

SSAF 2019 Fee Rates

From January 1, 2019 there will be changes to how the Student Services and Amenities fee is applied:

  • to all coursework students on a per 6 credit point basis at the 2019 rate of $37.75 per 6 credit points to the annual full time maximum of $302.
  • for Higher Degree Research students SSAF will be applied on a per study load period at the 2019 rate of $113.50 for a full time study and $85.00 for part time

The fee will be invoiced per study period (through MyUNE) and payable by the census date.

Please refer to the UNE Principal dates for study period census dates.

An example of SSAF applied at the 6 credit point basis.

Credit points

Charge

6 credit points*

$37.75

12 credit points

$75.50

18 credit points

$111.75

24 credit points

151.00

*A typical unit at UNE is 6 credit points.

The table below provides the 2019 Student Services and Amenities Fees

Enrolment Type

Liable for SSAF in 2019

Per 6 credit points*

Notes

Domestic coursework (including, sub-degrees, honours, non award, OUA)

Yes

$37.75

Deferral of the fee to SA-HELP is available for eligible students

Higher Degree Research

Yes

$113.50 Per Research Period for F/Time
$85.00 P/Time

Deferral of the fee to SA-HELP is available for eligible students

International on campus students

Yes

$37.75

SSAF is payable per Study Period

Cross Institutional

No

 

SSAF is paid at the home institution

International Exchange Students

No

  
Pathway Enabling  No  

Please note: From Trimester 1, 2020 the Student Services and Amenities fee will be applied to International online and non-award enrolments.

What is the fee used for?

SSAF funds can be used for a number of non-academic and non-political purposes to increase the quality and quantity of services and amenities available to students at UNE. The fee is used for the provision of student services and amenities that fall within one or a number of expenditure categories specified by legislation.  For a full list of allowable expenditure see Questions and Answers.

Fees collected through SSAF cannot be used to support political parties, or to support the election of a person to a Commonwealth, State or Territory Parliament or local Government body. The University may deliver the service or amenity itself or contract a third party to deliver the services and amenities on its behalf. Decisions on the expenditure of the fee are subject to a formal process of student consultation.

Do I have a say in how these funds are used?

Yes. UNE has a formal consultation process with students and their representative bodies to consider the specific uses and priorities for the allocation of student services and amenities fees.  UNE encourages students to get involved and share their ideas about how SSAF can contribute to the quality of student experience at the University.

E-mail:  ssaf@une.edu.au

The SSAF Committee was established in 2012 to deliver expertise in the management of the fee and form part of the consultative process with students and democratically elected student representatives. The Committee is made up of a balanced membership of student representatives and staff of the University that provide expertise in specific areas. The Committee is chaired by the Chief Financial Officer of UNE and reports to the University Executive.

Do I have to pay the fee?

From Trimester 1, 2019 all domestic and international students studying on-campus and on-line are liable for the fee, including:

  • Domestic On-Campus and Online Coursework Students
  • Domestic On-Campus and Online Research Students
  • International On-Campus

From Trimester 1, 2020 the SSAF will apply to International online students.

The following students are exempt from paying the fee:

  • Students from another institution, studying under a cross-institutional arrangement
  • International Exchange Students
  • Pathway Enabling courses
What happens if I don't pay?

Failure to either pay the Student Services and Amenities Fee or complete an SA-HELP form by the Fee Payment or Census date will result in access to the following services being suspended:

  • Academic Transcripts
  • Awarding your Testamur at Graduation
Am I eligible for SA-HELP?

SA-HELP is a loan scheme that can assist eligible students by deferring student services and amenities fees through the Higher Education Loan Programme (HELP). If you use SA-HELP, your fees will be added to your accumulated HELP debt. If eligible, you may be able to use SA-HELP, even if you do not have an existing HELP loan.

To be eligible for SA-HELP loan, you need to:

  • To be eligible for a SA‑HELP loan, you need to:

    • be an Australian citizen or hold a permanent humanitarian visa;
    • be a New Zealand Special Category Visa holder who meets the long-term residency requirements;
    • be enrolled in a course of study with a university;
    • meet the tax file number (TFN) requirements by giving your university either your TFN (if your information is not assessed as correct by the ATO, your application will not be finalised and you will be ineligible for a SA-HELP loan) or a Certificate of application for a tax file number from the Australian Taxation Office (ATO); and
    • lodge your Request for SA‑HELP assistance form by the date advised by your university.

To apply for SA-HELP assistance, please complete and submit the form provided in the myUNE student portal under the myEnrol Tab. The SA-HELP form must be returned by the due date for the relevant teaching period.

Further information about SA-HELP can be found at: Study Assist

SSAF 2018 Fee rates

Student Services and Amenities Fee Structure 2018

Enrolment Type

Liable for SSAF in 2018

Full-Time Fee for 2018

Part-Time Fee for 2018

Notes

Domestic On-Campus Coursework students

Yes

$298 ($149 per Trimester /Semester)

$223 ($111.50 per Trimester/Semester)

Deferral of the fee to SA-HELP is available for eligible students

Domestic On-Campus Higher Degree Research students

Yes

$223 ($111.50 per Trimester/Semester)

$167 ($83.50 per Research Period)

Deferral of the fee to SA-HELP is available for eligible students

International On-Campus students

Yes

$298 ($149 per Trimester /Semester)

$223 ($111.50 per Trimester/Semester)

SSAF is payable for each Trimester / Semester

Off-Campus students (100% online)

No

$0.00

$0.00

Exempt.

Cross-institutional students

No

$0.00

$0.00

Exempt.

Please note: Full Time study is defined as 0.375 EFTSL or more in a teaching period across all enrolled courses. On Campus is defined as a teaching period with any unit enrolment listed as On Campus. The SSAF fee rate is indexed annually as determined by the Australian Government, under legislation.

Questions and Answers

What is the SSAF?

It is a fee that providers can charge their students for student services and amenities of a non-academic nature, such as sporting and recreational activities, employment and career advice, child care, financial advice and food services. The SSAF amount is indexed annually.

Department of Education and Training - Higher Education Administrative Information for Providers


Who can be charged SSAF?

Any person who is enrolled or seeking to enrol with a provider may be charged a student services and amenities fee regardless of whether the student chooses to use any of those services and amenities.  From 2019 the SSAF at UNE applies to student enrolled at UNE - on campus, on-line, Higher Degree Research, International students, non-award and Pathways students.


Can international students be charged a fee?

Yes.   The fee currently applies to on campus students and will be extended to online students from Trimester 1, 2020.


Are all students charged the same amount?

The amount can vary per student as it is based on the students study load but SSAF has an annual cap.


Is GST included in the fee?

No.


Are students required to pay the fee even if they do not intend to use any of the services and amenities?

Yes. The fee is payable regardless of whether the student intends to use any of the service and amenities provided.


When do students need to pay the fee?

Invoices are normally available in MyUNE, by the first day of each teaching period being either trimester/semester or research period and is payable on or before the census date of the study period.
Census dates are provided in the UNE Principal Dates


Who is eligible for SA-Help?

Students who are Australian citizens or permanent humanitarian visa holders resident in Australia or eligible New Zealand Citizens.

Further information can also be found online at: www.studyassist.gov.au.


When do students need to lodge their request for SA-Help assistance form?

Students who wish to access Government assistance to defer their Student Services and Amenities Fee through SA‐HELP will need to complete the online form that is part of the enrolment process or the online form available through MyUNE.  The form must be submitted on or before the teaching period census date.


Do students need to re-apply for SA-Help each year?

A student is only required to apply for SA‐HELP assistance once for the same course of study.

If a student changes courses or changes providers, the student will need to re‐apply for SA‐HELP.


What can SSAF be used for?

The SSAF can only be spent on the provision of services and amenities that are identified under legislation, these include:

A provider who charges a student services and amenities fee may only spend the fee on the provision or subsidisation of the provision of the following services [HESA section 19-38]:

  • providing food or drink to students on a campus of the provider;
  • supporting a sporting or other recreational activity by students;
  • supporting the administration of a club most of whose members are students;
  • caring for children of students;
  • providing legal services to students;
  • promoting the health or welfare of students;
  • helping students secure accommodation;
  • helping students obtain employment or advice on careers;
  • helping students with their financial affairs;
  • helping students obtain insurance against personal accidents;
  • supporting debating by students;
  • providing libraries and reading rooms, other than those provided for academic purposes for students;
  • supporting an artistic activity by students;
  • supporting the production and dissemination to students of media whose content is provided by students;
  • helping students develop skills for study, by means other than undertaking courses of study in which they are enrolled;
  • advising on matters arising under the provider’s rules, however described;
  • advocating students’ interests in matters arising under the provider’s rules, however described;
  • giving students information to help them in their orientation; and
  • helping meet the specific needs of overseas students relating to their welfare, accommodation and employment.

Providers can choose to deliver the services and amenities themselves or contract a third party to deliver the services and amenities on the providers’ behalf.


Will students have a say in how fee revenue is spent?

Yes. Under the Student Services, Amenities, Representation and Advocacy Guidelines (Representation Guidelines), universities are required to have a formal process of consultation with democratically elected student representatives and representatives from major student organisations at the university regarding the specific uses of proceeds from any compulsory student services and amenities fee. These consultations must include:

  • publishing identified priorities for proposed fee expenditure and allowing opportunities to comment on those priorities by students and student associations and organisations; and
  • meeting with democratically elected student representatives and representatives from major student organisations at the university to consider the priorities for use of fee revenue.

How does the Government monitor expenditure of fee revenue?

Providers are required to certify, on an annual basis, that they charged student services and amenities fees strictly in accordance with the Higher Education Support Act 2003 and the Administration Guidelines made under the Act, including expenditure categories.


Do providers need to publish a schedule of their student services and amenities fee?

Yes. Providers will need to publish a schedule of fees by 1 April if they are charging a fee in the second half of the year and 1 October if they are charging a fee in the first half of the following year.


Can a university carry forward unspent SSAF revenue to forward years?

Yes. Provided that requisite student consultation has taken place and that SSAF revenue is only used for allowable items under the Higher Education Support Act 2003, decisions on the expenditure of SSAF revenue, including the timing of expenditure, are at the discretion of the higher education provider.


What is the process for making a query or complaint?

Any queries or general concerns regarding management of the SSAF can be directed to the UNE Student Support Team  by email at: ssaf@une.edu.au. If you wish to make a complaint, please go to the Student Grievance Unit (SGU). The SGU is an independent investigative unit which provides assistance with and the resolution of any student related issues, concerns or complaints submitted by students, staff, residential schools, associated businesses and any entity that undertakes operations on behalf of the University.


How do I have input to the allocation of SSAF?

The best place to start is the UNE SSAF website. This will provide links to relevant legislation, guidelines and supporting material. If you have ideas or thoughts about how the fee is allocated – with the expenditure categories in mind, please e-mail ssaf@une.edu.au