Course Fees

Your Invoice

Accessing your Invoice

If it is after the first day of teaching and before census date, you have enrolled in valid units and completed any relevant forms as part of online enrolment, your invoice can be viewed and downloaded from your myUNE student portal using the following procedure:

  • Log onto myUNE.
  • Go to the myEnrol Tab.
  • Go to the Enrolment Portal
  • Select the Finance dropdown section.
  • Click the Current Invoice link.
  • Click the Display Invoice button.

You can then download a Printer Friendly PDF version of your invoice to get your biller codes and reference numbers to make a payment via Bpay, Australia Post or GlobalPay for Students or use the Pay Now button to make a payment via credit card or PayPal.

Please Note: No hard copies of invoices will be posted to students.

NB! If it is after the census date for the period please use the Outstanding Balance link in the myUNE Enrolment Portal instead as the invoice is no longer considered to be a current invoice.

How to Pay your Invoice

Enrolment and Student Services and Amenities Fee invoices can be paid via the below methods:

  • Online with Credit Card or PayPal via the “Pay Now” Button at the bottom of your Current Invoice in the my UNE Enrolment Portal
  • Bpay (online banking) using the details in the Printer Friendly PDF invoice
  • Post Billpay – go to Australia Post Billpay website (www.postbillpay.com.au) or call 13 18 16 and use the details on the Printer Friendly PDF invoice
  • Convera Global Pay – for payments from an international credit card or bank account go to: https://students.convera.com/geo-buyer/une#!/ and follow the instructions.
  • In Person – print your Printer Friendly PDF invoice and take it to your local Australia PostShop
  • Online with Credit Card or PayPal via the “Pay Now” Button in the Outstanding Balance link in the my UNE Enrolment Portal

Understanding your Invoice

Invoice Summary and Account Details

This section contains:

  • Student Name and Address – this will appear exactly as you have entered the information into your myUNE student portal and should be your current legal name and postal address
  • Student Number – this is your UNE issued Student Number
  • Date of Issue – this is the date that you have accessed the online Invoice
  • Due Date – this is the date by which the Total Amount Due needs to be paid.
  • Total Amount Due – this is the total amount that needs to be paid on this invoice. This is a reflection of the information in the Fee Assessment Summary section
Course and Unit Enrolment Details

This section contains:

  • Course Code and Name - The code and name of the course you are enrolled in.
  • Tuition Fee Type
  • Tuition TFN Supplied* – Indicator of whether or not UNE has a TFN on file for the unit fees for this course (please note that not all students have the option to supply this information) [PDF version only]
  • SAF TFN Supplied - – Indicator of whether or not UNE has a TFN on file for the student services and amenities fees for this course (please note that not all students have the option to supply this information) [PDF version only]
  • Unit Code and Title - This is a list of unit codes and the title of the unit(s) being studied, where there is a fee attached to the unit.
  • Unit Status - this will always be ENROLLED as this is the only unit status that will have an invoice
  • Location – This will always be ARMIDALE as UNE only has one campus for invoicing purposes
  • Class/Study Mode – This indicates if the unit is listed as being studied as an On Campus Unit (ON) or a Distance Education Unit (OL)
  • Student Status - This indicates if the unit is charged as Commonwealth Supported, Domestic Fee paying or International Fee paying. See here (link required) for a glossary of the different student status’ and what they mean for you.
  • Credit Points – How many credit points the unit is worth
  • EFTSL – the Equivalent Full Time Study Load for the unit
  • Unit Cost – The itemised cost for the unit as invoiced.
Fee Details

This section contains:

  • Opening Balance – this section will detail if there are any outstanding amounts from previous periods.
  • Fee Type - The type of fees that you are being charged.
  • Discount - Any discounts applied to your account.
  • Assessed Amount – the total amount invoiced for that fee.
  • Sponsor Amount - Total fees to be paid by a third party (e.g. employer; scholarship or bursary) for each fee type.
  • Student Payments – Total payments already received from the student for each fee type.
  • Loan Scheme Amount – Total amounts being deferred to the ATO though HECS-HELP, FEE-HELP or SA-HELP [emailed PDF version only]
  • Student Amount Outstanding – Total amount still to be paid by the student for each fee type.
  • Total Amount Due – this is the total amount that needs to be paid on this invoice. Also reflected at the top of the invoice.
Payment Information (Printer Friendly PDF Version Only)

This section contains:

  • Bpay Details – Your unique Biller Code and Reference Number to Pay by Bpay (online banking)
  • Australia Post Bill Pay Details – Your Biller Code and Reference Number to Pay through Australia Post Online or via Phone.
  • Convera – A link to the Convera Global Pay for Students Payment Portal for Payments from Overseas locations.
  • Barcode – the Barcode to pay through an Australia Postshop.

Further information

HELP eligibility and New Zealand Citizens

New Zealand Citizens who hold a Special Category Visa may be eligible to defer their unit fees to the ATO through or their Student Services and Amenities Fee through HELP, if they also meet ALL of the following criteria:

  • you first began to be generally residing in Australia as a child under 18 years of age and at that time did not have a spouse or de facto partner;
  • you first started to be generally living and resident in Australia at least 10 years before your first application for HELP for your current course;
  • you have been resident in Australia for at least:
    • a total of 8 out of the 10 years immediately before your first application for HELP for your current course; and
    • a total of 18 months out of the two years immediately before the test day; and
  • you will be living in Australia while you study
  • If you believe that you meet these criteria, please supply a recent copy of your Movement Record from the Department of Immigration to Student Accounts via AskUNE

The above also applies if you were eligible for HELP under the above criteria but have now gained Permanent Residency.


For more information on this eligibility criteria change please visit Study Assist.

Combined HELP limit and renewable HELP balance

On 14th August, 2018, the Higher Education Support Legislation Amendment (Student Loan Sustainability) Bill 2018 was passed by Parliament. This legislation impacts the amount you can borrow for HECS-HELP and FEE-HELP.

From 2020 the Government introduced a combined HELP loan limit on the total amount of tertiary education assistance you can access for tuition fees. The HELP limit applies to HECS-HELP loans, FEE-HELP loans, VET FEE-HELP loans and VET Student Loans.

HECS-HELP loans incurred from 1 January 2020 will be counted towards this limit. However, any pre-existing FEE-HELP, VET FEE-HELP or VET Student Loans taken out prior to 2020 will count towards your combined HELP balance.

From 1 January 2020, you can also now top up your HELP loan balance by making repayments on your debt. Repayments starting from the 2019-20 income year will top up your HELP balance. Any compulsory or voluntary repayments then can be re-borrowed in the future, up to the current HELP loan limit.

For more information on how this might impact you please visit the Study Assist Website

Monitoring how much you have borrowed under the HELP scheme

As there is now a lifetime HELP loan limit for students the Department of Education has introduced the myHELP balance portal. This portal is designed to help you monitor how much Commonwealth assistance you have used (i.e. how much you have borrowed under the HELP scheme), how much you have repaid through voluntary and compulsory repayments to the Australian Taxation Office and how much HELP balance you have remaining.

Please be aware however, that this information will NOT become available until 6 months after the first period you were enrolled in with UNE. It will also not provide you with your total accumulated HELP debt where indexation or interest has been applied to the account by the Australian Taxation Office as indexation does not affect your HELP loan limit. To find out your current accumulated HELP debt, including indexation, you should contact the Australian Taxation Office on 13 28 61 or through myGov.

Your Commonwealth Higher Education Student Support Number (CHESSN) or Unique Student Identifier (USI) will be required to access your information on the secure MyHELPbalance site.

You can find your CHESSN or USI on the front of your Commonwealth Assistance Notice which is available on your myUNE Enrolment Portal. To access your information on the MyHELPbalance website, you will need to:

Student Learning Entitlement

On the 19th of October, 2020, the Job Ready Graduates Package was passed by the Parliament. This legislation means that from January 1st, 2022 all students in a Commonwealth Supported Place are granted a Student Learning Entitlement equivalent to 7 years full time study in a Commonwealth Supported Place. This Student Learning Entitlement applies to all study carried out at any Higher Education Institution and the balance is not renewed when making a payment of your HELP debt to the Australian Taxation Office.

When a student has expended their Student Learning Entitlement their Commonwealth Supported Place will be cancelled and they will be transferred to a Full Fee Tuition place for the remainder of their study.

You can monitor your Student Learning Entitlement balance from MyHELPbalance.gov.au

Commonwealth Assistance Notices 

All students enrolled in a Commonwealth Supported Place and those students who complete a FEE-HELP or SA-HELP form will be issued with a Commonwealth Assistance Notice within 28 days of the census date.

The information on the Commonwealth Assistance Notice is about your HELP liability to the Australian Tax Office. Students should refer to the relevant HELP booklets which are available from Study Assist for the details about the Commonwealth Assistance Notice.

If you do not agree with the details of the Commonwealth Assistance Notice, you have 14 days from the date of issue on this notice to advise the University of New England. Please contact Student Accounts via AskUNE (Please use ' Request for CAN Correction ' in the subject line). Students who withdraw from units after census date will be liable for and HELP debt incurred and the fees for those units will still be referred to the Australian Tax Office.

Publications on HECS HELP, FEE HELP & SA HELP

When you apply for a HELP loan, you must read the relevant booklet for your loan. When you submit a request for Commonwealth assistance form, you are declaring that you have read and understood the booklet and your obligations before you access the loan.

2024 Booklets

Other publications helpful for students can be found on the Study Assist Website: https://www.studyassist.gov.au/help-publications