Maintenance

Maintenance work

Maintenance works are the repair, replacement and upkeep of existing UNE building assets.

Common maintenance requests include:

• toilets are blocked
• taps are leaking
• lights are flickering or not working
• air conditioning not working/too hot/too cold
• door or lock is jammed, lose or not working
• lift breakdowns
• power outage
• autoclaves not reaching temperature
• fume cupboard not circulating air
• bad smell (gas, damp, sewage).

Responsibilities

Estate & Built Environment (EBE) is responsible for:

• the provision of maintenance services for UNE facilities and acts as the building owner for all UNE properties
• acting as the building owner in respect to asset management and compliance with statutory and regulatory building requirements
• maintenance and repair of plant & equipment
• setting up Service Level Agreements, Memorandum of Understandings & Contracts where contractors are to be engaged to provide specialist building & infrastructure services
• ensuring compliance against statutory and regulatory building requirements
• engaging contractors to undertake maintenance work relating to UNE building fabric, structure and services
• managing the Service Level Agreements, Memorandum of Understandings & Contracts set up by EBE.

Faculties, Departments & Colleges are responsible for:

• ensuring that facilities are kept in a safe and tidy condition.
• reporting building-related faults & maintenance to EBE.
• funding charged work that sits outside general maintenance.
• maintaining equipment owned by the faculty, department or College.

Faculties, Departments & Colleges are not to:

• engage contractors directly or undertake maintenance work relating to UNE’s building fabric, structure and services.
• carry out maintenance themselves. Maintenance includes but not limited to painting, carpentry, plumbing, mechanical, refrigeration, electrical or outside work involving grounds & gardens.

Access to Archibus

If you wish to become an authorised person with a username & password access to report maintenance directly into Archibus, you need to email the EBE Help Desk at maintenance@une.edu.au. Your request will be assessed by EBE & if approved you will be issued with log in details & training will be organised for you.