Your Right of Review

You have the right to contact the National Student Ombudsman if you are dissatisfied with the outcome of your complaint. The NSW Ombudsman can be contacted by completing an online form, or by visiting an NSO office in person at:

  • Adelaide - Level 11, 25 Grenfell Street
  • Canberra - Level 5, 7 London Circuit
  • Brisbane - Level 22, 215 Adelaide Street
  • Sydney - Level 20, 60 Castlereagh Street
  • Melbourne – Level 2, 452 Flinders Street

If you are a domestic student please phone: 1300 395 775

If you are an international student please phone: +61 2 5117 3600

You can also write to the National Student Ombudsman at:

National Student Ombudsman
GPO Box 442
Canberra ACT 2601

Note: Please include your phone number so they can contact you.