Key facts

UNE unit code: HSSW401B

*You are viewing the 2027 version of this unit which may be subject to change in future.

Start
  • Trimester 1 - On Campus
  • Trimester 1 - Online
  • Trimester 2 - On Campus
  • Trimester 2 - Online
Campus
  • Armidale Campus
24/7 online support
  • Yes
Intensive schools
  • No
Supervised exam
  • Yes
Credit points
  • 6

Unit information

UNE student studies on a laptop on her lounge at home

In this unit, you will further develop your knowledge of social work practice with individuals, families or groups by examining core aspects of direct practice in organisational settings.

After examining how organisations function, you will explore the different ways that organisational mandate and culture shapes social work practice with individuals, families and groups and consider the implications of this.

In order to develop practice knowledge and skills, you will also examine core theories and frameworks used for assessing client needs, developing interventions and writing case notes in different organisational contexts, as well as exploring some of the issues that often arise for social workers in upholding the value of social justice in many organisational contexts.

You will also reflect on the importance of effective communication and self-care.

Offerings

For further information about UNE's teaching periods, please go to Principal Dates.

Teaching period
Mode/location
Trimester 1On Campus, Armidale Campus
Trimester 1Online
Trimester 2On Campus, Armidale Campus
Trimester 2Online

*Offering is subject to availability

Intensive schools

There are no intensive schools required for this unit.

Enrolment rules

Pre-requisites
candidature in MSW(Qual) from 2023
Co-requisites
HSSW555
Restrictions
HSSW301 or HSSW401
Combined units

Notes

The trimester offerings of this unit in 2027 are subject to change and will be confirmed prior to the opening of unit enrolment (approximately November).

HSSW401B and HSSW555 need to be taken in the same trimester as per the course plans.

Please refer to the student handbook for current details on this unit.

Unit coordinator(s)

Megan Blair

Learning outcomes

Upon completion of this unit, students will be able to:

  1. analyse the purpose, structure, funding, and mandates of human service organisations across key levels of government, and critique how these factors shape social work roles and practice;
  2. apply and critically evaluate core theories and frameworks that inform assessment, planning, and case note writing in organisational contexts and with diverse client groups;
  3. critically analyse challenges of upholding the core values of social work and ethical principles within organisational contexts, including navigating tensions between personal, professional, and organisational expectations;
  4. demonstrate effective, culturally responsive communication skills and use critical reflection to support ethical, safe, and sustainable practice; and
  5. analyse how clients, workers, and organisations co-produce ethical practice, and evaluate how social workers can centre client perspectives, lived experience, and participation within organisational decision making.

Assessment information

Assessments are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.

TitleMust CompleteWeightOfferingsAssessment Notes
Assessment 1Yes25%All offerings

Online activity

No. Words: 1500 (equivalent)

Assessment 2Yes25%All offerings

Written assessment

No. Words: 2000

Assessment 3 - Assurance TaskYes50%All offerings

Oral Examination

No. Words: 1500 (equivalent)

To pass this unit, you must achieve at least 50% in this task and meet all other passing requirements in the unit. 

Learning resources

Textbooks are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.

Note: Students are expected to purchase prescribed material. Please note that textbook requirements may vary from one teaching period to the next.

The Road to Social Work and Human Service Practice

ISBN: 9780170295178

Donna Mcauliffe; Jennifer Boddy, Cengage 7th 2024

Text refers to: Trimester 2 (On Campus, Armidale Campus), Trimester 2 (Online)

Reflective Social Work Practice

ISBN: 9781137301987

Ingram, R., Fenton, J., Hodson, A. and Jindal-Snape, D., Palgrave MacMillan 2014

Text refers to: Trimester 1 (On Campus, Armidale Campus), Trimester 1 (Online)

Working With People: Communication Skills for Reflective Practice

ISBN: 9780195522280

Harms, L., Oxford University Press 2nd ed. 2015

Text refers to: Trimester 1 (On Campus, Armidale Campus), Trimester 1 (Online)

Note: Recommended material may be held in the University Library — purchase is optional.

Reflective Social Work Practice

ISBN: 9781137301987

Ingram, R., Fenton, J., Hodson, A. and Jindal-Snape, D., Palgrave MacMillan 2014

Text refers to: Trimester 2 (On Campus, Armidale Campus), Trimester 2 (Online)

Excellence in experience, equity and employability

2026 Overall Experience

Five Stars,
20 Years in a Row

UNE is the only public uni in Australia awarded 20 straight years of five stars for Overall Experience.

Good Universities Guide 2007-2026
2026 Social Equality

Five Stars for
Social Equity

UNE rates among the top 20% of universities nationally and is #1 in NSW for Social Equity.

Good Universities Guide 2026
2026 Graduate Employment

Five Stars for
Graduate Employment

UNE rates among the top 20% of universities for Graduate Full-Time Employment and Starting Salary.

Good Universities Guide 2026 (Undergraduate)
2026 Diamond-Rated Digital Learning

Diamond-Rated Digital Learning

UNE’s leadership in digital learning earned the highest ‘Diamond’ rating in a peer review.

ASCILITE TELAS 2025
Woman studying online at home

Studying online

At UNE we know it takes more than just being online to be a great online university. It takes time and experience. We pioneered distance education for working adults back in the 1950s, so we’ve been doing this longer than any other Australian university.

We understand the challenges faced by busy adults studying at home. We know that a vital part of online study is your engagement with the learning community. Communication with your classmates, teaching staff and university support staff will enhance your study experience and ensure that your skills extend beyond the subject matter. UNE’s teaching staff are experts in their field which is why UNE consistently receives five stars from students for teaching quality, support and overall experience.*

*The Good Universities Guide

Stay connected

Join our mailing list for updates and helpful tips to support your study plans. You can unsubscribe at any time.

  • Course updates and important changes as they happen
  • Key dates for intakes, deadlines, and enrolment steps
  • Application guidance, including supporting documentation requirements
  • Next steps and what to expect after you apply or enquire

Ready to stay in the loop?

GET IN TOUCHUniversity campus with students on a sunny day, historic brick building and green lawn

Why study with us?

Graduate Jess Trow, Bachelor of Education (K–6)

UNE’s flexibility and support made the transition smooth and helped me find a great balance between academic responsibilities and personal growth. It was the perfect place to study education while staying true to my rural roots.

Jess Trow, Bachelor of Education (K–6)

What happens next?

laptop icon
1. Decide on your course

Got a question about a course you'd like to study? Contact our Future Student Team for help.

pencil icon
2. Apply

2027 applications are now open. The application process only takes 20 minutes to complete. Don’t delay, apply now!

form icon
3. Receive an offer, enrol and start studying

Your start date is based on the study period you choose to apply for.