Key facts
UNE unit code: HDCW114
*You are viewing the 2027 version of this unit which may be subject to change in future.
- Trimester 1 - Online
- Yes
- No
- No
- 6
Unit information
Individual clients are at the heart of health care and community services. For a career in this fast-growing sector, you need a strong theoretical foundation in client-centered community services delivery.
Studying this unit, you will gain an introduction to applying individual, best practice and community and statutory considerations to identify and assess needs and deliver appropriate services and support to clients.
With the client and client outcome as the centre of practice, you will evaluate various frameworks and practice for optimal service delivery, including appropriate referral to alternative providers or organisations.
Examining the principles of effective community services case work in the context of a service organisation, you will learn about the relationship between individual case workers and clients.
You will explore issues of cultural diversity and cultural awareness as they apply to case work practice and professional relationships between case workers and clients.
Offerings
For further information about UNE's teaching periods, please go to Principal Dates.
| Teaching period | Mode/location |
|---|---|
| Trimester 1 | Online |
*Offering is subject to availability
Intensive schools
There are no intensive schools required for this unit.
Enrolment rules
There are no requisites for this unit.
Notes
Please refer to the student handbook for current details on this unit.
Unit coordinator(s)
Learning outcomes
Upon completion of this unit, students will be able to:
- describe values of effective individual and community services work in the context of the individual case worker, community stakeholders and client;
- describe the legal, theoretical and ethical considerations relevant to client centered care in the community services sector;
- demonstrate understanding of cultural diversity and sociocultural awareness as these apply to client centered practice and casework; and
- assess and respond to a range of client needs and strengths characteristically encountered as a community services case worker using a client centered approach.
Assessment information
Assessments are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.
| Title | Must Complete | Weight | Offerings | Assessment Notes |
|---|---|---|---|---|
| Assessment 1 | Yes | 10% | All offerings | May include activities such as online group work, online Quiz, and online participation No. Words: 1000 (equivalent)
|
| Assessment 2 | Yes | 40% | All offerings | Written assignment No. Words: 1500 (equivalent)
|
| Assessment 3 - Assurance Task | Yes | 50% | All offerings | 20 minute online oral presentation of selected Case Study To pass this unit, you must achieve at least 50% in this task and meet all other passing requirements in the unit. |
Learning resources
Textbooks are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.
Note: Students are expected to purchase prescribed material. Please note that textbook requirements may vary from one teaching period to the next.
Case Management: Inclusive Community Practice
ISBN: 9780190303198
Elizabeth Moore, Oxford University Press ANZ 2nd ed. 2016
Text refers to: All offerings
Community and Human Services Concepts for Practice
ISBN: 9780190302917
Karen Crinall and Lynda Berends , Oxford 2017
Text refers to: All offerings
Note: Recommended material may be held in the University Library — purchase is optional.
Cultural Diversity: A Primer for the Human Services
ISBN: 9781337563383
Diller, J.V., Cengage Learning 6th ed. 2018
Text refers to: All offerings
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