We will not tolerate sexual assault or harassment at UNE.

Who to contact

In an emergency, phone 000

Then call UNE's Safety and Security on
02 6773 2099

National Support Number (24-hour support):
1800 572 224

Contact UNE


Safety and Security Team:
02 6773 2099
Student Grievance Unit: 

02 6773 4260


Student Grievance Unit:
02 6773 4260
Counselling Service:

02 6773 2897

Submit an anonymous report

Vice-Chancellor's update - Dec 2017

The University of New England will adopt all nine recommendations made by the Australian Human Rights Commission (AHRC) in the Change the Course report (PDF,17 MB) concerning sexual assault and sexual harassment on University campuses...

Full update (HTML version) - What we have done so far

Useful information

We can help

Campus assistance and support

If you’ve been assaulted, or have experienced threatening or inappropriate behaviour as a member of the UNE community, we can help you.

What happens when you contact someone at UNE for support

You are in control
  • We will listen to what you want and assist you as you wish.
  • We will not take any action unless you want us to — except if there is an immediate threat of danger to you or someone else.
We will put your safety first
  • We will do everything we can to make sure you are safe.
  • Sometimes we will need to take steps to ensure the safety of others as well. We will always try to discuss this with you.
  • We will assist you to get any help you may need and want including medical care, counselling and reporting to the police.

We will listen
  • We will ask what you need, what your immediate circumstances and concern/s are, and listen to what you have to say.
  • Whenever possible, we'll only ask you once to tell us what happened.
We will ask you what you think will help you

In order to help, we need to understand what’s important to you. We will give you as much information as possible so you can decide the best possible action for you, however we will need to know what’s most important so we can give you the right guidance. e.g. 'I want to feel safe when I come to class'.

We will explain and explore options
  • We will tell you what options are available, how they might help and what each path would look like for you. It’s up to you to decide which option is most appropriate for you.
  • Sometimes we will need to take steps to ensure the safety of others. We will always try to discuss this with you.
We will talk to you anonymously

If you do not want to tell us who you are, we can still give you as much information as possible to help you. However we can assist you better if you let us know who you are.

Who else can help

Non-emergency contacts

Armidale Police Station
96 – 98 Faulkner Street Armidale
(02) 6771 0699

Armidale Rural Referral Hospital
226 Rusden St Armidale
(02) 6776 9622 (24 hour Accident & Emergency)

Local Area Health Services

Hunter New England Health
Armidale Rural Referral Hospital
226 Rusden Street Armidale
(02) 6776 9500
(02) 6776 9622 (24 hours Accident and Emergency)

NSW Health Sexual Assault Services
Armidale Community Health Centre
Claire House
Corner Butler and Rusden Street
Armidale, NSW, 2350
(02) 6776 9600 
(02) 6776 9716 (24 hours)

NSW crisis services

24 hour contact numbers

NSW Rape Crisis online counselling

NSW Rape Crisis phone counselling 1800 424 017

Child Protection Helpline 13 21 11

Lifeline 13 11 14

Youthline 02 9951 5522

In a non-emergency situation, you can contact the NSW Police Force Customer Assistance Unit 13 14 44.

Useful contacts

  • Department of Corrective Services Victims Register 02 9289 1374
  • Department of Juvenile Justice Victims Register 02 9219 9400
  • NSW Health Forensic Patients Victims Register 02 9391 9302
  • Criminal Justice Support Network 1300 665 908 — for people with an intellectual disability.
Staying safe

Victims of violence or unwanted behaviour are not at fault.

There are things in place at UNE to help you stay safe, and things to be aware of in social situations.

Campus Safety and Security

If you're on campus in a situation that is making you concerned, phone Campus Safety and Security on 02 6773 2099.

Help phones — Located around campus, help phones provide a free direct line to the Safety and Security team.

They're on call 24/7.

Bus services — on campus and to town

Free shuttle-bus service to your car or home
Available from a specified route around campus and in town, the shuttle-bus service will drop you at your car or back into town. See the shuttle-bus pick-up points and scheduled times.

From 10.00 pm till dawn, the shuttle-bus service runs on the academic campus by request
— phone 02 6773 2099.

Free bus transport to the college residents
College students are encouraged to make use of the following free transport services:

Things to be aware of in social situations

Drink spiking

Drink spiking occurs when alcohol and other drugs are placed in your drink without your knowledge.

The most common drug used for drink spiking is extra alcohol. Young women are more commonly the targets of drink spiking and the harms resulting can include sexual assault, unsafe sex and robbery.

You can reduce the risk of drink spiking by:

  • watching your drinks being poured
  • not leaving your drink unattended
  • not accepting a drink from anyone you don’t know well, or trust.

If you think a friend may have been affected by drink spiking, do not leave them alone. Seek medical attention.

For more information on drink spiking, see Alcohol Think Again.

Make smart decisions

You do not need to drink alcohol or use other drugs to have a good time.

Be aware that mixing alcohol and drugs can put you at greater risk.

Don't mix alcohol with energy drinks — the mix can mask the effect of the alcohol and you may not feel as drunk as you are, and may take more risks.

Be informed about how drugs affect you: see the Alchohol and Drug Foundation's drug facts.

Keep your wits about you, and trust your own judgement or gut instinct. If a situation does not feel right, it probably is not.

Stay close to friends you trust, and look after each other.

If you are faced with a situation that could possibly get violent, walk away.

When entering and exiting a venue or event, take note of conditions of entry e.g. lock out times, excessive queues and pass-outs, as you may not be able to get back in.

Take regular breaks from dancing to prevent overheating.

Seek help immediately if you are worried about yourself or someone else.

Remember, the safest choice is not to get drunk or take recreational drugs!

Get home safely

Never get in a car if the driver has been drinking or taking drugs.

It is safer not to accept a lift from a stranger, including if you have just met them.

If you have driven your own car and end up drinking alcohol and/or taking other drugs, leave your car where it is and find a safe way home with either of the following:

If you get stuck without a lift home, consider calling a sober friend or family member to pick you up. They may be annoyed, but they will be more upset if you do not get home safely.

If your mobile phone is about to go flat, let someone know what time to expect you back.

Always stay with a buddy.

UNE Safe App
UNE Safe app icon

UNE Safe app

Free safety and security app available for iPhone or Android

The app contains a wide range of features, including:

  • Security push notifications informing the UNE Campus users of a critical incident in real time
  • Emergency Contacts
  • Friend Walk – allows you to location share with a friend so they can monitor your whereabouts
  • Report a tip, suspicious package/behaviour etc to Safety, Security & Information via email, phone or SMS
  • Chat with Safety & Security via text
  • UNE Campus Map
  • Emergency Response Plans with links to Emergency Service Information
  • Support resources – direct contact to counselling, student grievance unit, Employee Assistance Program and other Government and NGO sites for support
UNE Culture
Sexual harassment and assault are unacceptable at any level. This is everyone's business and I urge students and staff alike to step up to address this problem. UNE will not tolerate sexual harassment and assault, in any form or in any environment.

- Professor Annabelle Duncan, UNE Vice-Chancellor and CEO.

The University of New England firmly upholds the right of all our members to be treated fairly, with respect and free from threatening or inappropriate behaviour — including sexual assault, sexual or other harassment, acts or threats of violence, intimidation or discrimination — and to work, study and live in a safe and caring environment.

Many resources exist to help our members. We provide support and guidance to all UNE community members concerned about threatening or inappropriate behaviour.

We are committed to providing a respectful, safe and secure learning, living and working environment.

Safety and respect is central to UNE’s culture.

It starts with Respect for everyone, right Now, and Always.

If you or someone you know are feeling unsafe or unsure what to do about threatening, uncomfortable or unwanted behaviour, you can talk to us about what is happening, how you feel, and what we can do together.

When you contact UNE, you are in control

When you contact UNE, we:

  • Put your safety first
  • Listen to you
  • Offer you support
  • Ask you what you think will help you
  • Explain and explore your options
  • Explain what we have to do to make sure our community is safe, and why
  • Talk to you anonymously if you wish — you don't have to tell us your name.

UNE Policy: Prevention of Harassment, Bullying, and Discrimination

Further information

Your questions answered

Q: How long do I have to wait to see a university counsellor if I have been sexually assaulted?

A: • The wait time has not exceeded 2 to 3 weeks and this is during peak periods such as in the lead up to exams. If a student has to wait for a couple of weeks, students are given the option of being called in the event of cancellation of another appointment, and are offered that time.
• In the event of a crisis or critical incident, the Service will cancel appointments as needed to respond to an emergency situation.
• If a student reports sexual harassment or assault, the Service asks, where possible, if the student wishes to be seen straight away, as some students may not want to engage in counselling. We are guided by the student where possible.
• There is a counsellor dedicated to work only with students living within the UNE Residential System. That counsellor has an urgent/emergency appointment set aside at 2pm each day, which a Head of College or the Residential Student Leaders can book on behalf of any student they are concerned about.

Ask a question

More questions and answers

Anonymous incident report form