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Counselling - Coaching - Support

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If you are thinking of becoming a student or are a current student (on or off campus), then you can access our free and confidential counselling service during office hours (Mon. to Fri. 9.00 am to 4.00pm).

General and academic staff at UNE can access counselling support via UNE's Employee Assistance Program (EAP). For more information about the EAP, go to http://www.une.edu.au/hrs/counselling .

Our mission is to provide students with the support you need to succeed in your studies at UNE. Study does not occur in a vacuum. Things happen that can impact on your ability to be as focussed, motivated, satisfied or organised as you normally would be. If you are unsure how to talk to those around you about your concerns, it can be helpful to run things past a counsellor. You might, for example, want some coaching on how to tackle academic concerns such as managing your time, avoiding procrastination, overcoming exam or presentation anxiety, or self-doubts about your abilities. Or you might want to tackle personal concerns such as relationships (with friends, work colleagues, partners, family), managing stress, adjusting to being at university, home sickness, a sudden loss or crisis/trauma, low mood or depression, or whether to study or not.

We provide face-to-face and phone counselling /coaching to individuals and groups  on an appointment basis. For phone appointments, we will phone you at the prearranged time (on your landline number if possible, otherwise your mobile number). We also use Skype  as a means of providing support online (with the option of video via webcam). Do let us know if you would like a Skype appointment.

The counselling team, situated within Student ASSIST, comprises professionally qualified and registered social workers, counsellors and/or psychologists.

For more information on counselling for students at UNE, or to make an appointment, contact Student ASSIST on 02 6773 2897. Further information can be found by clicking Counselling Information.

Please note that we do not offer email counselling. We also ask you to phone in order to arrange an appointment. If, however, you have a short information request, then your initial contact with us can be via email.

To email, log into AskUNE 

Click the email icon. Click "Student Support Services" then "Counselling" in the "topic" drop down menu. This will ensure your question comes to the counselling queue.

We are situated in the Student ASSIST Building CO37, located near the Campus Essentials Newsagency and the Delimarche Cafe, and close to the Northern Carpark.