Key facts
UNE unit code: HDCM314
*You are viewing the 2026 version of this unit which may be subject to change in future.
- Trimester 1 - Online
- Yes
- No
- No
- 6
Unit information

Creating positive outcomes for all clients is the backbone upon which effective case management is built. Identifying your own limitations and the resources that are available to make these positive outcomes, is the balancing act.
This unit will explore this balance and assist in developing your own depth of connections and skills to enhance outcomes for your clients. Additionally, studying this unit will assist you in developing the skills and knowledge required as an Allied Health / Community Services professional to enhance opportunities for those in the community with high and complex needs.
Utilising trauma-informed practice and human development principles, you will focus on identifying, prioritising, justifying and implementing case management strategies that make best use of limited resources while also facilitating favourable outcomes individually tailored for specific client requirements.
Developing strong leadership skills in case management practice, you will hone your communication skills to effectively share information on practical issues of case management with professional colleagues, and advocate for your clients. Working independently, you will also learn to plan and provide appropriate services to promote the wellbeing and welfare of clients with complex needs.
Offerings
For further information about UNE's teaching periods, please go to Principal Dates.
| Teaching period | Mode/location |
|---|---|
| Trimester 1 | Online |
*Offering is subject to availability
Intensive schools
There are no intensive schools required for this unit.
Enrolment rules
Notes
Please refer to the student handbook for current details on this unit.
Unit coordinator(s)

Learning outcomes
Upon completion of this unit, students will be able to:
- demonstrate advanced skills and leadership in advising professional colleagues and disseminating information, regarding practical issues associated with case management and case management practice;
- demonstrate an understanding of complex behaviours and ability to articulate these in the context of case planning and service provision;
- apply an advanced breadth and depth of knowledge of human development, trauma informed practice and best practice as they relate to provision of specific services; and
- demonstrate an understanding of the impact of financial independence and agency and the importance of advocating for and supporting clients.
Assessment information
Assessments are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.
| Title | Must Complete | Weight | Offerings | Assessment Notes |
|---|---|---|---|---|
| Assessment 1 | Yes | 15% | All offerings | May include activities such as online group work, online Quiz, and online participation No. Words: 2000 (equivalent)
|
| Assessment 2 | Yes | 35% | All offerings | Written Assignment No. Words: 2500 (equivalent)
|
| Assessment 3 - Assurance Task | Yes | 50% | All offerings | 20 minute online oral presentation of selected Case Study To pass this unit, you must achieve at least 50% in this task and meet all other passing requirements in the unit. |
Learning resources
Textbooks are subject to change up to 8 weeks prior to the start of the teaching period in which you are undertaking the unit.
Note: Students are expected to purchase prescribed material. Please note that textbook requirements may vary from one teaching period to the next.
Case Management: Inclusive Community Practice
ISBN: 9780190303198
Elizabeth Moore , Oxford University Press ANZ 2nd ed. 2016
Text refers to: All offerings
Community and Human Services Concepts for Practice
ISBN: 9780190302917
Karen Crinall and Lynda Berends , Oxford 2017
Text refers to: All offerings
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