Multi-factor Authentication
Multi-factor Authentication
UNE requires Multi-factor Authentication (MFA) as a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password. You will have already had similar experiences when using myGov, Apple ID, Google accounts and banking apps.
MFA for Students
The University of New England (UNE) has selected the Microsoft Authenticator service as the preferred service for MFA for students. When you log into an application that is enabled for MFA, you will need to respond to confirm the login on your Microsoft Authenticator mobile application.
MFA for Staff
The University of New England (UNE) has selected the Duo Security service as the preferred service for MFA for UNE staff throughout the technology infrastructure. This is one of the most widely used MFA services globally and is recognised for its simplicity in implementation and use. When you log into an application that is enabled for MFA (contains sensitive information), you will need to respond to a Duo prompt.
Support
For any staff or student MFA issues or enquiries, please contact the UNE IT Support team for further assistance.
