Skype for Business
What is Microsoft Skype for Business?
Microsoft Skype for Business is a communication and collaboration tool that lets you use your computer or mobile device to instant message, video-chat, have ad-hoc or scheduled online video meetings/webinars, share screen and content with other students and staff at UNE. Please note - known as Lync if you are a Mac user.
Sign-in to Skype for Business using your full UNE email address as the sign-in address. To use Skype for Business, you need an internet-connected device with Skype for Business installed. To use the video calling features, you will need a camera-enabled device (webcam on desktops or laptops, or in-built camera on tablets and smartphones) and a Skype compatible headset (with both earphones and microphone). For personal or home use on a Windows PC, Skype for Business is part of Microsoft Office Pro Plus (UNE's student license) or any other installation of Microsoft Office. If you already downloaded Microsoft Office via your UNE email account or have a subscription to a personal version of Office 365, you will already have the Skype for Business (SfB) client installed as part of Office. If you don’t have Microsoft Office installed, you can download the entire Office Suite, including Skype for Business free of charge as a UNE student. This installation includes Outlook, Word, Excel, PowerPoint and other Microsoft Office Applications. Note: Once installed, you can find the Skype for Business software in the "All Programs" -> "Microsoft Office" folder. Check in your Programs -> Microsoft Office 2013 to see if Skype for Business is already installed. If not, it might need to be added to your installation. For PCs with Windows running Office 2013, follow these instructions to install Skype for Business 2013: Check in Programs -> Microsoft Office 2010 to see if Skype for Business is already installed download a standalone “Lync Basic” client from Microsoft's website, which will automatically update to the latest Skype for Business client as part of your Microsoft updates. If you have an existing version of Office (either UNE's Office Pro Plus license or your personal copy of Office), Skype for Business might already be on your system and should come up if you do a Spotlight search for Skype for Business If you don't have the Lync client pre-installed, you can download it from Microsoft's website as a standalone client. There is no native SfB client for Linux, but some 3rd party applications allow for basic functionality on Linux. Skype for Business is also available for mobile devices, search for and install the client from the relevant apps store for your device and use the login details below to sign in. Note: You may be asked to sign-in using your Microsoft ID. More information on the mobile apps (including training and help guides) can be found on Microsoft's support pages.Windows:
Office Pro Plus (UNE license or personal subscription to Office 365)
No Office Installation?
Office 2013
Office 2010
Mac:
Linux:
Mobile Devices:Android:
iPhone or iPad
Windows Mobile
Using Skype for Business
Some short user guides for different features:
- Setting Up Audio and Making Calls
- Instant Messaging and Presence Information
- Online Meetings
- Video Calls
- Sharing Documents and Collaboration
Frequently Asked Questions
What is the difference between Skype and Skype for Business?
Skype and Skype for Business are two separate products with similar features. You will not be able to use SFB to make phone calls to friends or family that are not also set up on Skype for Business. Our recommendation is to keep the two products separate.
Can I make phone calls to friends and family outside of UNE?
No, you will only be able to make Lync audio or video calls and send instant messages to other users of the Skype for Business system, including all students of staff at UNE. You can invite anybody with an email address to an online meeting
How do I search for a contact in the address book?
To find a contact in the address book, please enter the full email address of the person you would like to contact.
When I try to Join the Meeting, Google Chrome asks me to install a web app. What is this?
If Google Chrome is set as the default browser, clicking a "Join the Meeting" calendar invite will not open the SFB client on your computer, but instead try to download the WebApp. This is a known issue. The only known workaround and change the default browser to Internet Explorer or Firefox.
My audio or video isn't working. What can I do?
Have a look at the Audio / Video Settings quick start guide to review your setup.