Request from elsewhere

From April to July 2025, some physical requests might be delayed or modified.  We will contact you if your request is affected. Learn more.

Do you need materials not held at the UNE Library for research or study purposes? Staff and students can request digital copies of book chapters and journal articles.

Digital copies will be sent to your UNE account, or can be downloaded from My Account in Library Search. If you are off-campus, we will send resources to you. Otherwise, we will email you when the book is ready to be collected from the Library.

Staff and eligible students* can also request physical books.

Request from elsewhere

Note: This service does not replace the purchase of prescribed textbooks.

*Grad Cert, Grad Dip, Honours, Masters or PhD

How to place a request
  1. Go to Library Search.
  2. Click on Sign In.
  3. Enter your UNE username and password when prompted.
  4. Run a search to check if the resource is in our collection.
  5. If unsuccessful, click on expand your search and re-run your search.
  6. If you find a match, click on the title to see your delivery options.
  7. Decide whether you need a digital copy or a physical loan, and make your request.
  8. If you cannot find a match to your title, click on the Still didn't find what you need, Click here to send a request link at the top of the Search results.
  9. Complete the blank form and click on Submit.
Request limits

Staff and students can submit 75 standard requests each year. Further requests are at cost. The Library will contact you before processing such a request.

Copyright limits apply to digital book requests. You may request one chapter or 10% of the total number of pages. However, if the request is sourced online, other limits may apply. Electronic material from another library’s collections are subject to license terms.  Copying limits may be set by the publisher, or in line with provisions in the Copyright Act 1968.

Copyright limits may be waived if the publication is commercially unavailable. We will conduct commercial availability checks as required.