Student Fees

Important fee information

Commonwealth Supported Students (HECS)

This information is to help Commonwealth supported students meet important requirements for their enrolment, including financial arrangements. HECS-HELP is a loan scheme for eligible students enrolled in Commonwealth supported places to pay their student contribution amounts. The Government sets strict rules regarding access to this scheme, which impact on your ability to access the loans but can also impact on your enrolment at UNE. Students should familiarise themselves with the government's HECS-HELP booklets as these provide important details of what you need to do to meet your obligations and maintain eligibility under these schemes.

You must return a completed Commonwealth Assistance Form (CAF or e-CAF) each time you start a new degree or diploma and nominate a payment preference. If you have not changed your degree or diploma, the Commonwealth Assistance Form you previously submitted will still be current. If you have enrolled in your course and not already submitted a form, it is available through the Commonwealth Assistance Form Link in the myEnrol tab of myUNE. The last day for submission of your Commonwealth Assistance Form is due on or before the census date for the period in which you first enrol.

  • If you are a New Zealand citizen living in Australia your payment options can be found in the HECS-HELP booklets. If you are eligible under the Special Category Visa eligibility criteria you may be eligible to defer your unit fees to the HELP loan. If you are not eligible you are required to make full upfront payment by the census date or as indicated on your invoice.
  • If you are an eligible permanent resident living in Australia your payment options can be found in the HECS-HELP booklets. You are required to make full upfront payment by the census date or as indicated on your invoice. You will not be eligible to defer your fees to the HELP loan.
  • If you nominate a deferred payment option, you must provide your Tax File Number.
  • If you nominate an upfront payment option, you must EITHER make a full payment of the invoiced amount by the due date, OR make a partial payment AND supply your Tax File Number by the due date.
  • Invoices can be downloaded from the myUNE student portal from the first day of the teaching period onwards and a new online invoice can be downloaded for each enrolment variation.
  • All payments must be received at UNE by the date indicated on your invoice.
  • If you wish to withdraw from a unit without financial penalty, you may do so prior to the census date for the relevant period. However you should note that to withdraw without financial penalty after the census date (remission of HECS–HELP debt) has very strict legal requirements. Please see below for details.

Ensure your correct and current mailing address is registered at UNE. If you need to update your mailing address you can do this under myUNE.

Domestic Students—Full Fee

This information is to help Domestic Full Fee Tuition Students meet important requirements for their enrolment, including paying your fees. As a domestic Full Fee Tuition student, you may be eligible to take advantage of FEE-HELP or you may pay your full invoiced tuition fee. Please refer to the FEE-HELP booklet and the Government's Study Assist for the details of what you need to do if you believe you are eligible and elect to take this option.

Key things to keep in mind:

  • If you elect FEE-HELP as a payment option, you must return a completed 'Request for FEE-HELP assistance' form with your Tax File Number (TFN) each time you start a new course. 
  • FEE-HELP forms are available (once you have enrolled) through the Commonwealth Assistance Form Link in the myEnrol tab of myUNE.
  • The last day for submission of a 'Request for FEE-HELP assistance' form is the census date.
  • Invoices can be downloaded from the myUNE student portal from the first day of the teaching period onwards and a new online invoice can be downloaded for each enrolment variation.
  • All payments must be received at UNE by the due date indicated on your invoice.
  • If you wish to withdraw from a unit without financial penalty, you may do so prior to the census date. However you should note that to withdraw without financial penalty after the census date (re-credit FEE-HELP debt or refund of tuition fees) has very strict legal requirements. Please see below for details.
  • Ensure your correct and current mailing address is registered at UNE. If you need to update your mailing address go to myUNE.
  • If you elect not to use FEE-HELP and do not pay your tuition fees, the University will suspend all services and may cancel your enrolment.
International Students — Full Fee

This information is to help international students paying full fees to meet important requirements for your enrolment. As an international full fee student, you are required to pay your full invoiced tuition fees by the date indicated on your invoice.

Key things to keep in mind:

  • Invoices can be downloaded from the myUNE student portal from the first day of the teaching period onwards and a new online invoice can be downloaded for each enrolment variation.
  • All payments must be received at UNE by the date indicated on your invoice.
  • If you are a continuing student and wish to withdraw from a unit without financial penalty, you may do so prior to the census date. However you should note that to withdraw without financial penalty after the census date (refund of tuition fees) has very strict legal requirements. Please contact International Services for details.
  • Ensure your correct and current mailing address is registered at UNE. If you need to update your mailing address visit myUNE.
  • If you do not pay your tuition fees by the census date, UNE will cancel your enrolment.

A list of course fees can be viewed on the International Services website.

Applying for a refund after withdrawing from your course (post census date)

The University of New England recognises that occasions may arise in which students find it necessary to withdraw from a unit after the census date. In such cases, the academic penalty may be waived and the fees reversed if the unit is withdrawn for special circumstances including:

  • medical, family, or personal
  • employment related
  • university error.

To be eligible to apply for re-credit of student learning entitlement and remission of fees, it must be demonstrated that the special circumstances:

  • are beyond the your control
  • do not make their full impact on the student until on, or after, the census date
  • make it impracticable for you to complete the requirements for the course during the period during which the student undertook the course.

Students must apply in writing within 12 months of the end of the period of study in which the course was or was to be undertaken. You are required to complete an online application form.

Further information about re-crediting of Student Learning Entitlement and Remission of HECS-HELP / FEE-HELP debt may be found at Study Assist.

Monitoring how much you have borrowed under the HELP scheme

The myUniAssist website is designed to help you monitor how much Commonwealth assistance you have used (i.e. how much you have borrowed under the HELP scheme). Please be aware however, that this information will NOT become available until 6 months after the first period you were enrolled in with UNE. It will also not provide your current HELP balance or show any HELP repayments. To find out your current accumulated HELP debt you should contact the Australian Taxation Office on 13 28 61.

The Commonwealth Higher Education Student Support Number (CHESSN) issued by The University of New England will be required to access your information on the secure myUniAssist site. You can find your CHESSN on the front of your Commonwealth Assistance Notice  which is available on your myUNE student portal. To access your information on the myUniAssist website, you will need to:

  1. Log into myUniAssist
  2. Enter your CHESSN
  3. Enter your Family Name
  4. Enter your Date of Birth
  5. Click on the submit button.

For more information got to myUniAssist website.

Payment methods
Invoices

If it is after the first day of teaching and before census date, your invoice can be viewed and downloaded from your myUNE student portal using the following procedure:

To access your Electronic Statement of Account, log into MyUNE and then select the MyEnrol tab and scroll down to Current Invoice link in the Financial Details Section. When you click on the Current Invoice link, a pop-up will appear with all the important information you need to know about dates and your invoice. You will need to click on the I Accept button before you can proceed to view your invoice.

You can then download a Printer Friendly PDF version of your invoice to get your biller codes and reference numbers to make a payment.

Please Note: No hard copies of invoices will be posted to students.

Payment Methods

Tuition and Student Contribution invoices can be paid via the below methods:

  • BPay (online banking)
  • Post Bill Pay — go to the Australia PostBillPay website or call Post Bill Pay on 13 18 16
  • Cheque — please make all cheques payable to University of New England and post to:
    The Cashier
    Financial Services Directorate
    University of New England
    ARMIDALE NSW 2351
  • In person — use the barcode on your Printer Friendly Version of the invoice at any Australia Post Office
  • Direct Deposit — please email finrev@une.edu.au for instructions on how to make a direct deposit.
  • Western Union — for payments from an international credit card or bank account go to https://student.globalpay.wu.com/geo-buyer/une

For your Biller codes and unique reference number please refer to the printer friendly version of the invoice available through your myUNE student portal.

IMPORTANT!

This information is for Tuition, Student Contribution Charges and Student Services and Amenities Fees ONLY – For information on paying other charges please contact the following Departments:
Accommodation charges — please contact Central Residential Services on +61 2 6773 3370
Library Fines— please contact Dixson Library +61 2 6773 2458
Exam related charges — please contact Accounts Receivable through AskUNE.

Outstanding debts and encumbrances

Outstanding debts

Unless a carry-over' of a debt is approved by the Director of Financial Services students may have their accounts encumbered, which may restrict ability to enrol and/ or services to the student including examination results release and academic records issue (including for admission to other universities).

Encumbrances

Students who have outstanding accounts will be disallowed from attending graduation and will not be granted their testamur and/or official academic transcript. In exceptional circumstances the Director of Financial Services and the Director, Student Administration and Services may, on request, agree that the student be presented during graduation. Such requests must be made in writing and not less than six weeks prior to the graduation ceremony in question. If granted, the University will withhold the testamur and official academic transcript until the debt is settled in full.