Dianne Swann

Administrative Assistant - Faculty of Humanities, Arts, Social Sciences and Education; School of Education

Dianne Swann

Phone: +61 2 6773 5081

Email: dswann@une.edu.au


Dianne is an administrative assistant with 23 year’s experience supporting higher education. Dianne enjoys supporting academics and students to meet their learning and teaching objectives


Professional Qualifications

2016 Certificate IV Business Administration Open University
2016 Certificate IV Front Line Management Open University

Professional Training Courses

2020 HP5 Training - University of New England
2020 Asbestos Appreciation Awareness Training - University of New England
2020 Echo360 Training  - University of New England
2019 Web Content Editor Training - University of New England
2019 Advanced Web Pages - New England Community College
2017 Accidental Counsellor - Uniting Institute of Education
2017 Creating Web Pages - New England Community College

HASSE Faculty and School of Education Support

Justice of the Peace
Early Childhood Education - Course Coordinators and Lecturers
Level 0 Coaching - Registration and Certificates
Emergency Control Warden
Building Warden
Fire and Safety Warden

Research Interests

Recent UNE Project Support Roles

2019 Early Childhood Defence Programs Project
A program supporting young children from Australian Defence Force (ADF) families, their parents and educators’

Project website editor
Art Competition online coordinator

2018 Pre-service teachers developing understandings of leadership in early childhood
Eco-Mentoring professional learning for Early Childhood educators in the New England region. Implementing sustainable practices into EC centres. Facilitated by EC Australia (local branch) & NSW Early Childhood Environmental Network (NSWECEN)

Returns Officer - Adding request information to Moodle site; Receiving nominations to do survey; Sending information regarding survey; Receiving and compiling completed survey information.

2018-  20 Years of Early Childhood Education at UNE Seminar

Preparing and sending invitations|
Recording acceptances
Obtaining quotes for catering

2017 - Rose’s Story App Project App creation as a research output and an eLearning and ePedagogical tool for early childhood,’ a University of New England School of Education Research Funding project awarded to the ePedagogy and eLearning group.

Project administration support
Locating and processing appropriate photographs and sound effects
Contributed to content of pages
Assisted with checking app worked on Apple OSX platform
Maintaining backup copies of app documentation and program files


Coordination Roles

School of Education Results

Coordinate the submission of results for the School of Education. Downloading class lists, sending the multipage excel worksheet to unit coordinators for the completion of end of trimester results. Receive completed spreadsheets and check them to ensure that the marks and grades are appropriate and correct as per university grading system requirements before uploading through Callista.

School of Education Examination Papers

Coordinate the process of the School examination papers by ensuring that the papers are formatted correctly, and the instructions included on are clear and concise.

Further Information

Corporate Systems Experience

Retrieve student records
Retrieve student address
Upload results
Run report for degree admissions
Run reports for unit admissions
Run report for unit reviews

Add textbook information into system
Add information for unit amendments
Update Unit Coordinator details

Create shells
Add staff/students
Add assessment info
Add booklist info
Add extension requests
Echo 360

Respond to student queries
Correspond with students
Record/enter information from students for University Records
Process Special Extension of Time applications, Carry Forward of Marks applications

Upload exam papers
Retrieve exam papers
Upload student records