Library penalties and fees
The Library will alert clients by emailing their UNE email accounts when items are nearing the end of their loan period. It is the responsibility of all clients to return loans on time and it is our responsibility to ensure fair and equitable access to the collection.
To ensure that access is maintained the Library imposes a Replacement Cost for the non-return of materials or the return of items in an satisfactory condition.
Where known, the Replacement Cost will be the actual cost of the item at the time of purchase. Where no historic cost is known, a replacement cost of $130 is applied.
If a lost item is returned or replaced with a new or good quality second-hand copy, the Replacement Cost is cancelled.
Accounts can be settled online via our secure online payment gateway. Payments must be in full and will be processed within 24 business hours (GST applies to charges for Lost and Damaged items).
You can check your balance online via My Account.
Further information and assistance
Phone: (02) 6773 2458
Toll free (Online Students): 1800 059 735