Where a student is assessed as being eligible to receive TTA support, as outlined in Section 2 of the TTA Guidelines, Oorala will assign a qualified tutor to provide academic support. Below is an outline of the approved allocated available to students.

Program of Study

Tutoring Allocation

Pathways & TRACKS

2 hours per teaching week, per unit

Undergraduate

2 hours per teaching week, per unit

Postgraduate (Coursework)

2 hours per teaching week, per unit

Joint Medical Program

2 hours per teaching week, per 6 credit points

Postgraduate (Research)

Students will be referred to programs offered by UNE Research Services

The approved allocation is also subject to the following:

  1. Tutoring is accessible only during the UNE teaching period. This does not include the mid-trimester break or the examination period. It is the responsibility of tutors and students to be aware of the dates of each teaching period specific to the student’s field of study.
  2. The allocation of TTA hours must not be exceeded. It is the responsibility of the tutor and the student to monitor their usage of their approved allocation of TTA hours.
  3. The number of approved TTA hours allocated for each week cannot be carried forward or accrued for future sessions.
  4. Applications to vary or increase a student’s approved TTA allocation, must be submitted to the TTA Program Coordinator in writing and prior to tutoring being held. It is the responsibility of the student and/or tutor to submit this application as outlined in Section 5 of the TTA Guidelines.

What constitutes a session?

A tutorial session is defined under this program as an engagement activity where a tutor provides academic support and advice to an assigned student to assist or guide them to become independent learners. This includes:

  1. an agreed set time and date for a tutorial session to be conducted. Both a tutor and student must agree to and accept a pre-arranged tutorial session; and
  2. the student actively engages and participates in the session throughout the duration of the session, ensuring feedback and advice is received from the tutor instantaneously; and
  3. the sessions are held either face-to-face or online (eg. via Zoom or Teams). In cases where this is not possible, phone sessions can be conducted.

A session is not:

  1. to be conducted via email. A student must engage in a pre-arranged and accepted tutorial session via face-to-face or online (eg. via Zoom or Teams). In cases where this is not possible, phone sessions can be conducted.
  2. a one-way service. Students need to be engaged and actively participate in tutorial sessions with their tutor. UNE offers a range of other services to support students should they identify that their engagement is not required for a full tutorial session to be conducted.
  3. check in phone call with the student. Tutors can not claim for a tutorial session if they decide to check in with a student during the week. A student and tutor must agree to and accept a pre-arranged time and date for a session to be conducted.
  4. a lecture. It is not the responsibility of a tutor to present the subject material or teach unit content to an assigned student. A student must ensure that they are prepared for a session and communicate their needs and required outcomes in the tutorial session.