Level 7


Level 7 duties typically require a skill level which assumes and requires knowledge or training equivalent to:

  • a degree with substantial relevant experience; or
  • extensive relevant experience and management expertise; or
  • an equivalent combination of relevant experience and/or education/training.


Tasks at this level are likely to require considerable interpretation, enhancement or development of procedures/policies. This may include:

  • application of substantial theoretical or technical knowledge and experience,
  • recognition as an authority in a specialised area of theoretical, policy operational or technical complexity,
  • responsibility for design and development of system modules,
  • development of new or enhanced services/programs,
  • management and leadership of work units, project teams.


At this level it is expected that employees will have the ability to:

  • solve new or unique problems or analyse situations/complex technical problems and provide solutions,
  • be responsible for independently monitoring, reviewing and developing procedures in own functional area/work area/project team,
  • cross organisational, functional or specialist boundaries to co-ordinate actions and propose initiatives,
  • focus on objectives rather than procedures and precedents,
  • interpret policy which has an impact beyond the immediate functional area,
  • independently relate existing policy to work assignments, rethink the way a specific body of knowledge is applied in order to solve problems, adapt procedures to fit policy prescriptions or use theoretical principles in modifying and adapting techniques. This may involve stand alone work or the supervision of others in order to achieve objectives.


Supervision received:

General direction to broad direction.

Supervision given:

Positions at this level frequently take a leading role in creating and maintaining a high level of team work and co-operation within the work unit. Participation in multi-disciplinary teams is common.

  • may have considerable management responsibility for employees performing a related set of functions, usually with distinct areas of expertise,
  • management at this level includes the allocation of responsibilities, review of performance and establishment of program procedures and priorities,
  • provide advice to employees at higher levels on program objectives, organisational structures, budget expenditure.


Perform tasks which may involve:

  • demonstrating a detailed knowledge of the interrelationships between a range of diverse policies and activities,
  • developing strategies which co-ordinate the interests of separate units to achieve shared outcomes,
  • developing and enhancing system modules impacting across broad areas compliant with quality controls and within existing guidelines,
  • providing substantial and authoritative technical advice across a broad range of technical areas or in a key area of specialisation,
  • sharing some accountability for the decisions taken, without normally being responsible for final authorisation,
  • negotiating solutions where a range of interests must be accommodated.
Previous Next