Level 3

TRAINING LEVEL DESCRIPTOR

Level 3 duties typically require a skill level which assumes and requires knowledge or training in clerical/administrative, trades or technical functions equivalent to:

  • completion of a trades certificate or Certificate III; or
  • completion of Year 12 or a Certificate II, with relevant work experience; or
  • an equivalent combination of relevant experience and/or education/training.

Persons advancing through this level may typically perform duties which require further on-the-job training or knowledge and training equivalent to progress toward completion of a Certificate IV or Diploma.

TASK LEVEL DESCRIPTOR

Tasks at this level are likely to be of a routine nature within established work routines. Experience and knowledge of routine technical skill/assistance may be required. Tasks require some theoretical knowledge and the interpretation of rules, guidelines, procedures and instructions. Tasks should have some degree of complexity and variety. Guidance or development would normally be provided before new tasks or situations are handled.

JUDGEMENT, INDEPENDENCE AND PROBLEM SOLVING

At this level it is expected that employees will have the ability to:

  • exercise judgement on work methods and task sequences within specified timelines and established practices and procedures,
  • provide solutions or courses of action within established guidelines or policy,
  • identify routine problems,
  • meet set priorities,
  • use discretion in routine problem solving,
  • assist in identifying ways to improve performance of tasks.

LEVEL OF SUPERVISION

Supervision received:

Procedural direction where-

  • tasks have clearly defined objectives,
  • tasks have clearly defined procedures,
  • guidelines and work routines are clearly defined,
  • decisions are made between a range of straightforward alternatives.

Supervision given:

This is the first level where supervision of other employees may be required. The supervision is of a routine nature within highly defined procedures.

ORGANISATIONAL KNOWLEDGE, RELATIONSHIPS AND IMPACT

Perform tasks which may involve:

  • knowledge and sensitivity to identify the consequences of routine decisions or courses of action on people, work areas,
  • provision of information to employees and work areas which is accurate and easily understood within established guidelines,
  • the ability to communicate with people and liaise with work areas,
  • clear understanding of the role and function of own work area,
  • some knowledge of the University's organisation,
  • knowledge of the work area processes and an understanding of how they interact with other related areas and processes.
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