Useful Links

An A–Z listing of helpful web pages and services

Check out the desk plus the  A to Z listing of services further below.

The desk

The Desk - promoting student success and wellbeing.

The Desk is a useful link that we encourage all UNE students to access and aims to support Australian tertiary students to achieve mental and physical health and well-being. Being a student can be a challenging time and many students do not access support services for a range of reasons including time pressures, not knowing where to go for help and feeling embarrassed.


Download this list of mental health support  Websites, Phone Lines and Apps compiled by the Youth Mental Health Project team within Hunter New England Local Health District.

Ask Izzy

  • AskIzzy is an online search tool to help you find the services you need, now and nearby. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.


Alcohol and other drugs


Community Self-help Groups


Eating Disorders

Emergency Relief Providers

  • ASIC's Money Smart Guide - See links to directories for emergency relief in your area
  • Foodbank - Click the Need Help? tab to find the Food Bank contact in your state, who can then link you to local organisations who distribute food to individuals

Family Support Services

  • Family Support Service (Armidale) – advocacy, referral, support and practical assistance for families with young children – 89 Rusden St Armidale 9.00am to 4.00pm  Mon to Thurs (02) 6772 7243
  • Brighter Futures New England - services and targeted support for children aged 0-8 years and their families -Suite 1/215 Beardy St Armidale, phone (02) 6771 4700. Details about Brighter Futures programs here.
  • HCFA Helping Children and Families Association Inc. –  Armidale charity whose mission is to connect famiies of young children within the community. (02) 6776 6209
  • Centacare New England North West - Support to strengthen family relationships, help families stay together, and assist families through separation
  • Relationships Australia is a not-for-profit organisation with no religious affiliations, and provides relationship support services for individuals, couples, families and communities.
  • Parentline- telephone counselling for parents with children aged 0 – 18 years, 9 to 4.30pm, Monday to Saturday 132 055
  • What's OK at Home? Website by the Domestic Violence Resource Centre to help people understand what family violence is, how to get help, and more.
  • Fly Lady: Many women students who are running a house and/or raising a family have recommended the following website for how to get one's house, studies and life in order, and how to do so with lots of humour and compassion.



Gay and Lesbian - GLBTIA+

  • Q Life is Australia's first nationally oriented counselling and referral service for people of diverse sex, genders and sexualities. Call 1800 184 527.
  • ACON Community, Health and action Information on health promotion, especially within the gay, lesbian, bisexual and transgender communities
  • 2010 – support for young gays, lesbians, bisexual and transgender 10am to 6 pm 1800 652 010.
  • The Gender Centre - A Sydney-based site which offers a wide range of services and information for people with gender issues, their partners, families and friends. Good information on all aspects of transition.
  • PFlag Australia for accurate and unbiased information for families and friends regarding gay, lesbian, bisexual, transgender, intersex, and queer issues.


  • healthdirect Symptom Checker Free Australian online health advice from Australian State and Federal Departments of Health.
  • Hepatitis NSW NSW Hepatitis Information Line 1800 803 990
  • AMSA —  A wellbeing guide for medical students - by the Australian Medical Students Association
  • Tune In Not Out (TINO)  Stories, videos, topics relevant to youth - including sexual health, body image, mental health, sexuality, communication and lots more!
  • Canteen - Online support for young people (12 to 24 year olds) living with cancer
  • Positive Life NSW: The voice of people with HIV since 1988. Treatments Officer (02) 9206 2177
  • HIV Information Line – The Albion Centre - telephone information and advice Mon to Fri 9am to 4pm,  1800 451 600 or (02) 9332 9700
  • HIV/AIDS Positive Counselling, AIDS Council of NSW 1800 063 060

Legal Advice

  • North and North West Community Legal Service Inc. (Armidale) 1800 687 687 or (02) 6772 8100
  • Chamber Magistrate (Armidale). Call in service at the Court House for free procedural advice (not legal representation) Mon to Fri 10am to 12.30 pm and 2pm to 3.30 pm - Armidale Court House.
  • Legal Aid NSW.  Advice and assistance in Armidale on bi-monthly basis.  Ph. Tamworth Office, (02) 6766 6322 to arrange appointment.
  • Family Law Court Information – phone the National Enquiry Centre 1300 352 000
  • Law Society of NSW - For the Community  – Provides information about finding a solicitor, disputes and mediation, making a complaint, and more.
  • Tenants NSW - the website of the Tenants' Union of NSW and network of Tenants Advice and Advocacy Services 1800 088 592
  • Redfern Legal Centre - Free, confidential legal advice to international students living in NSW.

Men's Resources

  • Mensline Australia (24 hours) Support and resources for men who are dealing with family and relationship difficulties such as separation 1300 789 978
  • White Ribbon Australia - Engaging men to make women's safety a man's issue too

Mental Health

  • Batyr: A for purpose organisation that focuses on preventative education in the area of youth mental health.
  • Blue Pages: Provides advice about depression for consumers
  • Beyond Blue: Information about depression and available treatments
  • Black Dog Institute is an educational, research, clinical and community-oriented facility dedicated to improving understanding, diagnosis and treatment of mood disorders.
  • Black Dog Institute tips about how to find good digital mental health tools.
  • Blue Knot Foundation: Supports survivors, their families and communities through professional phone counselling, information, resources, advocacy and educational workshops.
  • Carer Services - Support for Mental Health Carers
  • dNet: Depression services -  Information, help and support for people who have depression or are depressed
  • Embrace Mental Health Empowering Australians from multicultural backgrounds to embrace mental health and wellbeing
  • Flourish Australia - Where mental well-being thrives.
  • Headspace Australia's National Youth Mental Health Foundation
  • Head to Health - For a comprehensive list of links to online self-help sites
  • Health Direct Up-to-date information on A to Z of health topics including mental health issues such as bipolar disorder or schizophrenia
  • Mentalhealthonline - For a list of national and statewide mental health crisis services.
  • NEPIR - New England Partners in Recovery: Supporting people living with mental health issues, their families and carers, and supporting services.
  • NSW Mental Health Services - For a list of mental health and other support services.
  • Reach Out Information for young people in issues such as mental health, drugs and alcohol, eating disorders, relationships, school and university, sexuality and coming out. Check out their link to online tools and apps.
  • SANE Australia - Information about mental health and illness, including treatments, support, and how you can help yourself
  • The Mood Gym Like an interactive self-help book for learning and practising skills to prevent and manage symptoms of depression and anxiety.
  • Understanding Anxiety: A NSW Health web site to help you recognise and understand signs and symptoms of anxiety and how to get treatment to manage it
  • Virtual Clinic A website used for research for Internet Treatment of Anxiety and Depressive Disorders


  • Marie Stopes Australia Non-profit organisation. National, independently accredited safe abortion, vasectomy and contraceptive provider
  • Family Planning NSW referral and information on reproductive and sexual health services in NSW
  • Pregnancy, Birth and Baby helpline - provides counseling and support for women or their partners who are experiencing an unplanned pregnancy.  Free call 1800 882 436 or website information here
  • PANDA -  Support for Perinatal Anxiety and Depression Australia

Sexual Assault

  • Armidale Sexual Assault Service (02) 6776 9655 (BH). The Sexual Assault Crisis Team is available via the 24hr Emergency Department of the Armidale Hospital on (02) 6776 9500. For a list of Sexual Assault Services in the New England area, go here.

Sexual Health

  • For information about deciding if, how, when, why, where, and with whom to be sexually active, go to our comprehensive sexual health webpage.

Women's Resources

  • Women's Shelter (Armidale) – As part of Armidale Women's Homelessness Support Service Inc., the Shelter provides emergency accommodation, medium term housing and/or personal support for women and children escaping domestic violence and/or facing homelessness 1800 005 352 or (02) 6772 5352
  • Women NSW – Free Confidential information and referral to a wide range of service in NSW. Issues covered include domestic violence, anti-discrimination, women's health, education and training, women and work, accommodation, child care, government services and student resources. 1800 817 227.
  • 1800RESPECT National Sexual Assault, Domestic Family Violence Counselling Service. - 1800 737 732 or 1800RESPECT
  • Women's Legal Service NSW – free legal advice (02) 8745 6988, 1800 801 501
  • When Love Hurts — A woman's guide to understanding abuse in relationships
  • Many UNE students who are running a house and/or raising a family have recommended the following website for how to get one's house, studies and life in order, and how to do so with lots of humour and compassion.

Youth Resources

  • Information for young drivers is available at Roads and Maritime Service (RMS)
  • Somazone provides an anonymous question and answer service, publishes personal stories, and provides useful information on a range of youth services.
  • Youthsafe NSW-based lead agency in youth injury prevention.