Contact a Counsellor

To arrange a counselling appointment, please phone rather than email whenever possible.

Please note we do not offer email counselling but can respond to short queries online. We offer face-to-face, phone, or zoom appointments.

If you cannot keep your appointment, please phone to let us know as soon as possible. We will then offer that time to another student.

If you need an appointment sooner rather than later, ask to be placed on a waiting or cancellation list. You will be offered appointment times as they become available.

Office hours: Monday – Friday, 9.00 am – 4.00 pm

Phone: 02 6773 2897

Email: Email communication should be sent to or via the following steps on AskUNE:

  • Select your status as a current student when you go to AskUNE
  • Select the 'Email' option or 'Contact us' tab and log in
  • Subject line — insert Counselling
  • Question — let us know what query we can help you with
  • Study type — are you an undergraduate or postgraduate student or other?
  • Topic — select Student Support Services, then choose 'Counselling'
  • Then, select continue ...

Our location on campus: Cnr. of Elm Avenue and Queen Elizabeth Drive at UNE