Previous Updates

30 March 2020

To the UNE Community,

UNE continues to implement a ‘containment and prevention’ strategy based on advice from Public Health specialists. Proactive personal hygiene measures and respectful social distancing remain our best defence.

The Armidale Campus is still open and running which includes the Dixon Library being open for the time being.

SportUNE, Booloominbah Collection and the 'Stro are closed until further notice. Café Life is open between 8am and 2pm, Monday to Friday, providing takeaway options only.

More staff have transitioned to working from home.

Armidale on-campus and residential students have been advised to consider returning home and continue their studies online. No College-based UNE student electing to transition home and study online will be charged for accommodation while they are away.

UNE will continue to provide appropriate support to different student groups completing intensives, field trips etc. provided the activity satisfies the risk assessment.

All students can complete their course online and will be supported if they need to change their mode of study.

Funding has been made available from the University to support quick response grants for UNE students experiencing financial hardship impacting their ability to continue their academic studies (course program or research) at the University.

To further ensure that our business continuity plans address the safety and well-being of staff and students, UNE has agreed to:

  • Limit support for external community activities;
  • Limit key small-scale gatherings to less than two hours;
  • Maintain a strong commitment to effective social distancing and encourage all to maintain a distance of more than 1.5 metres for person-to-person interactions;
  • Provide boxed and wrapped single-serve food in the Colleges and campus cafes;
  • Use only disposable cups, table ware and cutlery;
  • Encourage individuals with compromised immunity systems to seek medical advice and self-isolate at home;
  • Make provision for an enhanced number of flu vaccinations when supplies become available in April;
  • Increase the cleaning rotas in priority public places; and
  • Boost Student Hardship Funds.

Going forward, UNE will also:

  • Promote virtual meeting technologies (e.g. ZOOM) as the preferred mode for business meetings;
  • Develop practical ‘work from home’ scenarios for staff;
  • Extend on-campus quarantine facilities at the Armidale campus; and
  • Agree to special provisions to support casual staff.

Please continue to observe enhanced hygiene practices and connect with all public health advisory notices.

Authorised by Professor Brigid Heywood, Vice Chancellor and CEO


24 March 2020

To the UNE Community,

UNE is implementing a ‘containment and prevention’ strategy based on advice from Public Health specialists. Proactive personal hygiene measures and respectful social distancing remain our best defence.

The UNE Armidale Campus and all study centres are open until further notice.

The Government has tightened restrictions in relation to public gatherings, with indoor gatherings of more than 100 people banned. SportUNE is closed until further notice. Booloominbah Collection and Café Life will provide takeaway options only. The ‘Stro is closed until further notice.

Armidale on-campus and residential students have been advised to consider returning home and continue their studies online. UNE will continue to provide appropriate support to different student groups completing intensives, field trips etc. provided the activity satisfies the risk assessment.

All students can complete their course online and will be supported if they need to change their mode of study.

No College-based UNE student electing to transition home and study online will be charged for accommodation while they are away.

Funding has been made available from the University to support quick response grants for UNE students experiencing financial hardship impacting their ability to continue their academic studies (course program or research) at the University.

To further ensure that our business continuity plans address the safety and well-being of staff and students, UNE has agreed to:

  • Limit support for external community activities;
  • Limit key small-scale gatherings to less than two hours;
  • Maintain a strong commitment to effective social distancing and encourage all to maintain a distance of more than 1.5 metres for person-to-person interactions;
  • Provide boxed and wrapped single-serve food in the Colleges and campus cafes;
  • Use only disposable cups, table ware and cutlery;
  • Encourage individuals with compromised immunity systems to seek medical advice and self-isolate at home;
  • Make provision for an enhanced number of flu vaccinations when supplies become available in April;
  • Increase the cleaning rotas in priority public places; and
  • Boost Student Hardship Funds.

Going forward, UNE will also:

  • Promote virtual meeting technologies (e.g. ZOOM) as the preferred mode for business meetings;
  • Develop practical ‘work from home’ scenarios for staff;
  • Extend on-campus quarantine facilities at the Armidale campus; and
  • Agree to special provisions to support casual staff.

Please continue to observe enhanced hygiene practices and connect with all public health advisory notices.

Authorised by Professor Brigid Heywood, Vice Chancellor and CEO


23 March 2020

To the UNE Community,

UNE is implementing a ‘containment and prevention’ strategy based on advice from Public Health specialists. Proactive personal hygiene measures and respectful social distancing remain our best defence.

The Australian National Cabinet met on Friday the 20th March and agreed to further social distancing measures for non-essential gatherings to now include:

  • No non-essential outdoor gathering of 500 or more people
  • No non-essential indoor gatherings of 100 or more people
  • For indoor gatherings, there must be 4 square metres for each person

These do not apply to essential functions such as schools, universities, other education provision and workplaces.

Academic Matters

All academic programmes are still running and will continue to do so.

  • UNE will postpone, defer or re-profile all intensives starting from April 2020.
  • All UNE courses will be moving to an on-line modality including assessments and exams. Programmes which are affected will be announcing their plans to accommodate these changes in the coming days.

Our overall goal is to ensure that students are not disadvantaged by any contingency arrangements at a time of significant disruption and duress. We are conscious of the need to provide ongoing academic support and ensure each student has viable options to progress their studies.

To further ensure that our business continuity plans address the safety and well-being of staff and students, UNE has agreed to:

  • Limit support for external community activities;
  • Limit key small-scale gatherings to less than two hours;
  • Maintain a strong commitment to effective social distancing and encourage all to maintain a distance of more than 1.5 metres for person-to-person interactions;
  • Provide boxed and wrapped single-serve food in the Colleges and campus cafes;
  • Use only disposable cups, table ware and cutlery;
  • Encourage individuals with compromised immunity systems to seek medical advice and self-isolate at home;
  • Make provision for an enhanced number of flu vaccinations when supplies become available in April;
  • Increase the cleaning rotas in priority public places; and
  • Boost Student Hardship Funds.

Going forward, UNE will also:

  • Promote virtual meeting technologies (e.g. ZOOM) as the preferred mode for business meetings;
  • Develop practical ‘work from home’ scenarios for staff;
  • Extend on-campus quarantine facilities at the Armidale campus; and
  • Agree to special provisions to support casual staff.

Please continue to observe enhanced hygiene practices and connect with all public health advisory notices.

Authorised by Professor Brigid Heywood, Vice Chancellor and CEO


18 March 2020

To the UNE Community,

UNE is implementing a ‘containment and prevention’ strategy based on advice from Public Health specialists. Proactive personal hygiene measures and respectful social distancing remain our best defence.

International Travel

There is a complete restriction on international travel for staff.

The current advice of the Federal Government is that Australians do not travel overseas at this time. This is their highest advice level (level 4 of 4).

In accordance with the national advisory, all international inbound travellers must self-isolate for 14 days, effective from midnight 15th March. UNE staff or students needing additional support over this period should contact their nominated line manager or unit coordinator.

Domestic Travel

UNE advises that non-essential domestic travel is restricted with effect from midnight Tuesday, 17th March. Staff must use the UNE Travel request system to book essential travel and await approval. Non-essential travel will not be approved.

Events Management

In view of the upgraded advice from Government (ban on non-essential indoor gatherings of 100 people or more) UNE has cancelled or postponed all non-essential events across all of our campuses and those we sponsor in the community

This includes major social events in the Colleges and events sponsored by UNELife.

2020 May Graduation has been cancelled.

Academic Matters

All academic programmes are still running and will continue to do so.

  • UNE will postpone, defer or re-profile all intensives starting from April 2020.
  • All UNE courses will be moving to an on-line modality including assessments and exams. Programmes which are affected will be announcing their plans to accommodate these changes in the coming days.

Our overall goal is to ensure that students are not disadvantaged by any contingency arrangements at a time of significant disruption and duress. We are conscious of the need to provide ongoing academic support and ensure each student has viable options to progress their studies.

To further ensure that our business continuity plans address the safety and well-being of staff and students, UNE has agreed to:

  • Limit support for external community activities;
  • Limit key small-scale gatherings to less than two hours;
  • Maintain a strong commitment to effective social distancing and encourage all to maintain a distance of more than 1.5 metres for person-to-person interactions;
  • Provide boxed and wrapped single-serve food in the Colleges and campus cafes;
  • Use only disposable cups, table ware and cutlery;
  • Encourage individuals with compromised immunity systems to seek medical advice and self-isolate at home;
  • Make provision for an enhanced number of flu vaccinations when supplies become available in April;
  • Increase the cleaning rotas in priority public places; and
  • Boost Student Hardship Funds.

Going forward, UNE will also:

  • Promote virtual meeting technologies (e.g. ZOOM) as the preferred mode for business meetings;
  • Develop practical ‘work from home’ scenarios for staff;
  • Extend on-campus quarantine facilities at the Armidale campus; and
  • Agree to special provisions to support casual staff.

Please continue to observe enhanced hygiene practices and connect with all public health advisory notices.

Authorised by Professor Brigid Heywood, Vice Chancellor and CEO


17 March 2020

To the UNE Community,

UNE is implementing a ‘containment and prevention’ strategy based on advice from Public Health specialists. Proactive personal hygiene measures and respectful social distancing remain our best defence.

International Travel

In accordance with the national advisory, all international inbound travellers must self-isolate for 14 days, effective from midnight 15th March. UNE staff or students needing additional support over this period should contact their nominated line manager or unit coordinator.

Staff who wish to travel for professional reasons must seek an exemption from the Chief Operating Officer by filling in the UNE Travel request system and providing essential travel details. Decisions will be based on advice from the Australian Government about public health concerns and staff safety, including in-country quarantine requirements and the need to quarantine for 14 days on return to Australia.

Domestic Travel

UNE advises that non-essential domestic travel is restricted with effect from midnight Tuesday, 17th March. Again, staff must use the UNE Travel request system to book essential travel and await approval.

Events Management

UNE has decided to postpone all social and sports events with a likely audience of 500 or more people in line with the Federal announcement made last week. This includes major social events in the Colleges and events sponsored by UNELife.

Specific details will be provided over the next 48 hours on:

  • Intensive Schools.

2020 May Graduation has been cancelled.

Academic Matters

  • UNE will postpone, defer or re-profile all intensives starting from April 2020.
  • All UNE courses will be moving to an on-line modality including assessments and exams. Programmes which are affected will be announcing their plans to accommodate these changes in the coming days.

Our overall goal is to ensure that students are not disadvantaged by any contingency arrangements at a time of significant disruption and duress. We are conscious of the need to provide ongoing academic support and ensure each student has viable options to progress their studies.

To further ensure that our business continuity plans address the safety and well-being of staff and students, UNE has agreed to:

  • Limit support for external community activities;
  • Limit key small-scale gatherings to less than two hours;
  • Maintain a strong commitment to effective social distancing and encourage all to maintain a distance of more than 1.5 metres for person-to-person interactions;
  • Provide boxed and wrapped single-serve food in the Colleges and campus cafes;
  • Use only disposable cups, table ware and cutlery;
  • Encourage individuals with compromised immunity systems to seek medical advice and self-isolate at home;
  • Make provision for an enhanced number of flu vaccinations when supplies become available in April;
  • Increase the cleaning rotas in priority public places; and
  • Boost Student Hardship Funds.

Going forward, UNE will also:

  • Promote virtual meeting technologies (e.g. ZOOM) as the preferred mode for business meetings;
  • Develop practical ‘work from home’ scenarios for staff;
  • Extend on-campus quarantine facilities at the Armidale campus; and
  • Agree to special provisions to support casual staff.

Please continue to observe enhanced hygiene practices and connect with all public health advisory notices.

Authorised by Professor Brigid Heywood, Vice Chancellor and CEO


16 March 2020

To the UNE Community,

We continue to closely monitor the official alerts surrounding the COVID-19 outbreak.

UNE is reviewing travel (exchanges, study abroad programs and conferences) and the management of large scale events to enable effective social distancing.

For UNE Staff, travel will be considered on a case by case basis based on risk assessment of the destination involved. All international travel requested must be booked through Campus Travel and will require approval by the Chief Operating Officer as the level 2 travel approver.

Please note UNE Open Day (8 May) has been postponed.

As well as linking to the latest information provided by both the federal and state authorities below, there are also recommendations on managing your safety in social situations and public spaces:

  1. Instead of greeting someone by shaking hands, kissing hello or hugging, stand back and acknowledge with a friendly gesture
  2. Hand sanitiser has been positioned nearby as many toilets and main entrances in all of our campuses and residential colleges – use it regularly
  3. Consider avoiding large events where diverse groups of people are gathered from varied areas.

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE

Previous Coronavirus Advice


Public resources and further information

Health

Education

Travel

10 March 2020

To the UNE Community,

We continue to closely monitor the official alerts surrounding the COVID-19 outbreak.

UNE is reviewing travel (exchanges, study abroad programs and conferences) and the management of large scale events to enable effective social distancing.

For UNE Staff, travel will be considered on a case by case basis based on risk assessment of the destination involved. All international travel requested must be booked through Campus Travel and will require approval by the Chief Operating Officer as the level 2 travel approver.

Please note UNE Open Day (8 May) has been postponed.

As well as linking to the latest information provided by both the federal and state authorities below, there are also recommendations on managing your safety in social situations and public spaces:

  1. Instead of greeting someone by shaking hands, kissing hello or hugging, stand back and acknowledge with a friendly gesture
  2. Hand sanitiser has been positioned nearby as many toilets and main entrances in all of our campuses and residential colleges – use it regularly
  3. Consider avoiding large events where diverse groups of people are gathered from varied areas.

All Federal Government advice has also been updated:

  • The Department of Education, Skills, and Employment have updated it’s fact sheets
  • For further health advice please visit the Department of Health website
  • For information on travel restrictions please visit the Department of Home Affairs website
  • If you have arrived back from Chinese mainland and you need to self-isolate, the BBC has prepared a video to explain what you need to do.

If you have been to China, Iran, Italy, Japan or South Korea and you are experiencing flu-like symptoms, you should immediately phone your GP and explain your symptoms and your travel history.

Do not make an appointment or attend a GP practice or hospital without informing them first, as they will need to make arrangements to protect others before you arrive.

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE


3 March 2020

To the UNE Community,

UNE understands that communications provided on the continually escalating COVID-19 situation is now also concentrating on restricting the domestic spread of this virus. We continue to closely monitor the official alerts surrounding the respiratory illness outbreak. As well as linking to the latest information provided by both the federal and state authorities below, there are also recommendations on managing your safety in social situations and public spaces:

  1. Instead of greeting someone by shaking hands, kissing hello or hugging, stand back and acknowledge with a friendly gesture
  2. Hand sanitiser has been positioned nearby as many toilets and main entrances in all of our campuses and residential colleges – use it regularly
  3. Consider avoiding large events where diverse groups of people are gathered from varied areas
  4. For UNE Staff, all international travel requested must be booked through Campus Travel so individual staff can be approved to travel and your whereabouts are known
  5. As part of UNE’s response to the Coronavirus outbreak, we have revised our international travel approval protocols to ensure the safety and wellbeing of our staff and students. All international travel will now need to be approved by the Chief Operating Officer as the level 2 travel approver.

The extended travel restrictions are still in place as announced by the Federal Government AHPPC which was last updated on 24th February.

All Federal Government advice has also been updated:

  • The Department of Education, Skills, and Employment have updated it’s fact sheets
  • For further health advice please visit the Department of Health website
  • For information on travel restrictions please visit the Department of Home Affairs website
  • If you have arrived back from Chinese mainland and you need to self-isolate, the BBC has prepared a video to explain what you need to do.

If you have been to China and you are experiencing flu-like symptoms, you should immediately phone your GP and explain your symptoms and your travel history.

Do not make an appointment or attend a GP practice or hospital without informing them first, as they will need to make arrangements to protect others before you arrive.

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE


28 February 2020

To the UNE Community,

UNE is continuing to closely monitor the official alerts surrounding the respiratory illness outbreak caused by coronavirus (COVID-19).

The extended travel restrictions are still in place as announced by the Federal Government AHPPC which was last updated on 24th February.

All Federal Government advice has also been updated:

  • The Department of Education, Skills, and Employment have updated it’s fact sheets
  • For further health advice please visit the Department of Health website
  • For information on travel restrictions please visit the Department of Home Affairs website
  • If you have arrived back from Chinese mainland and you need to self-isolate, the BBC has prepared a video to explain what you need to do.

If you have been to China and you are experiencing flu-like symptoms, you should immediately phone your GP and explain your symptoms and your travel history. Do not make an appointment or attend a GP practice or hospital without informing them first, as they will need to make arrangements to protect others before you arrive.

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE

Update from the Department of Health

Letter Re: COVID-19 – University students from countries or regions outside mainland China arriving in Australia

Advice from NSW Health

NSW Health advises the best way to protect yourself is the same as you would against any respiratory infection. Practice good hygiene by:

  • Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
  • Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms

More information here

Travel Advice

DFAT has updated travel advice to Do Not Travel to China.

DFAT here


19 February 2020

To the UNE Community,

UNE is monitoring the evolving situation regarding the novel coronavirus, 2019-nCov that has originated in Wuhan City in China. The situation is constantly evolving.

On Thursday 13 February, the Australian Government announced that existing travel restrictions for people travelling to Australia from mainland China will be extended based on the advice of the Australian Health Protection Principal Committee (AHPPC).

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE

Update from the Department of Health

Letter Re: COVID-19 – University students from countries or regions outside mainland China arriving in Australia

Advice from NSW Health

NSW Health advises the best way to protect yourself is the same as you would against any respiratory infection. Practice good hygiene by:

  • Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
  • Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms

More information here

Travel Advice

DFAT has updated travel advice to Do Not Travel to China.

DFAT here


17 February 2020

To the UNE Community,

UNE is monitoring the evolving situation regarding the novel coronavirus, 2019-nCov that has originated in Wuhan City in China. The situation is constantly evolving.

On Thursday 13 February, the Australian Government announced that existing travel restrictions for people travelling to Australia from mainland China will be extended based on the advice of the Australian Health Protection Principal Committee (AHPPC).

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE

Advice from NSW Health

NSW Health advises the best way to protect yourself is the same as you would against any respiratory infection. Practice good hygiene by:

  • Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
  • Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms

More information here

Travel Advice

DFAT has updated travel advice to Do Not Travel to China.

DFAT here


3rd February 2020

To the UNE Community,

UNE is monitoring the evolving situation regarding the novel coronavirus, 2019-nCov that has originated in Wuhan City in China. The situation is constantly evolving.

As you may have heard, on Saturday 1 February the Australian Government issued new restrictions relating to the coronavirus:

  • People travelling from mainland China, or transiting through mainland China, will not be permitted entry to Australia;
  • Only Australian citizens, permanent residents, and their immediate family (dependents, legal guardians and spouses) returning from mainland China, or transiting through mainland China, will be allowed to enter Australia and will be required to isolate for 14 days;
  • Australians are advised not to travel to mainland China.

We want to assure you that UNE is working as quickly as possible to respond to the changes, and plan for other possibilities.

Further isolation guidance has also been issued by the government. As of Saturday 1 February, students travelling from mainland China (not just Hubei province) must isolate themselves for 14 days from the day they leave mainland China:

Please see this document for all guidance

For students who may not be able to join us in person at the university for Semester One due to these restrictions, please do not worry. We are already working on options should these restrictions continue for some time.

As mentioned in our recent email, students, staff and the UNE community who have:

  1. Travelled to Hubei province, China, within the past 14 days, must isolate themselves for 14 days after leaving Hubei province
  2. Been in close contact with a confirmed case of coronavirus, must isolate themselves for 14 days after last contact with the confirmed case.

UNE has arranged isolation accommodation on-campus in Armidale as a precaution for returning students who need this requirement and are unable to find a solution. Please email jwall@une.edu.au to register.

Isolation means staying at home or at your place of residence in Australia except when seeking medical assistance, not attending university and avoiding contact with others.

All other students are able to attend University as planned.

We will continue to keep you informed and work with you to ensure as much as possible your studies are not impacted.

Advice from NSW Health

NSW Health advises the best way to protect yourself is the same as you would against any respiratory infection. Practice good hygiene by:

  • Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
  • Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms

More information here

Travel Advice

DFAT has updated travel advice to Do Not Travel to China.

DFAT here

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE


30th January 2019

To the UNE Community,

UNE is monitoring the evolving situation regarding the novel coronavirus, 2019-nCov that has originated in Wuhan City in China.

  1. People who have been in contact with any confirmed novel coronavirus cases must be isolated in their home for 14 days following exposure;
  2. Returned travellers who have been in Hubei Province of China must be isolated in their home for 14 days after leaving Hubei Province, other than for seeking individual medical care.

Clinically, nearly all cases have a fever, associated with other respiratory symptoms including cough and shortness of breath.

If you show any of these symptoms and have been in contact with any international traveller or have travelled overseas yourself in the last three weeks please present yourself to your doctor or nearest medical centre.

The UNE medical centre at Armidale Hospital has made preparations for any patient showing these symptoms.

Please manage your personal hygiene carefully. UNE will be placing hand sanitiser in all bathrooms on campus for hand washing during this period.

Advice from NSW Health

NSW Health advises, if you come into contact with a person with symptoms, or who you think has returned to Australia recently from Wuhan you should:

  • Monitor your health.
  • If you develop symptoms including a fever and respiratory signs, please call ahead and book in to see a doctor. Tell your doctor that you have been in contact with someone from Wuhan.
  • Practice simple hygiene by covering your coughs and sneezes and wash your hands thoroughly. (please see attached)

More information here

Travel Advice

DFAT has advised all Australians to reconsider their need to travel to Wuhan.

For any trips planned to China, we strongly urge you to reconsider and check the up to date advice from DFAT here

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE


29th January 2019

To the UNE Community,

UNE is monitoring the evolving situation regarding the novel coronavirus, 2019-nCov that has originated in Wuhan City in China.

Information on this virus is changing rapidly. It is clear that it is a significant outbreak in the city of Wuhan and surrounds.

The most common symptom is a fever. Other symptoms include, cough, sore throat and shortness of breath. It is unknown how long it may take for symptoms to present at this stage but most likely between 2 and 14 days. . If you show any of these symptoms and have been in contact with any international traveller or have travelled overseas yourself in the last three weeks please present yourself to your doctor or nearest medical centre.

If you notice anyone with these symptoms, please ask questions relating to contact with overseas travellers or travel themselves. If they answer in the positive then please strongly recommend they visit their doctor or nearest medical centre. The UNE medical centre at Armidale Hospital has made preparations for any patient showing these symptoms.

Please manage your personal hygiene carefully. UNE will be placing hand sanitiser in all bathrooms on campus for hand washing during this period.

Advice from NSW Health

NSW Health advises, if you come into contact with a person with symptoms, or who you think has returned to Australia recently from Wuhan you should:

  • Monitor your health.
  • If you develop symptoms including a fever and respiratory signs, please call ahead and book in to see a doctor. Tell your doctor that you have been in contact with someone from Wuhan.
  • Practice simple hygiene by covering your coughs and sneezes and wash your hands thoroughly.

More information here

Travel Advice

DFAT has advised all Australians to reconsider their need to travel to Wuhan.

UNE’s position is that any travel to China has been suspended. You will require Senior Executive approval to travel to at risk destinations.

Please ensure that you give at least 3 weeks’ notice to your Senior Executive for their approval for any travel to China.

For any private trips planned to China, we strongly urge you to reconsider and check the up to date advice from DFAT here

This message has been provided by Professor Peter Creamer | Chief Operating Officer, UNE