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Help for you

ASOhelp

ASOhelp is the Academic Skills Office help hotline. It directs you to all of the services available to students who need assistance. You can go directly to our academic skills resources, join our discussion board and make your appointments online with ASO lecturers. Just click on our ASOhelp logo:

Consultations for all students

Consultations with ASO lecturers are FREE and CONFIDENTIAL.

No matter whether you have a quick query or need a half hour consultation, are on-campus or off-campus, we are here to support your learning. In an individual half hour appointment, we can help you assess your current strengths and weaknesses to get you started on the road to success with your studies. In these consultations, we can give you guidance on any academic skills related issue. By far the most frequent request is for help with academic writing in the context of specific assignments. If you would like to improve your study skills or the writing process (e.g. analysing the question, planning and structuring the answer, referencing, academic style and so on), we can assist you. Please note that we do not proofread and correct your essay for you.

Consultations may be face-to-face or from a distance via phone, email or videoconference link. Use ASOhelp to book your consultations.

(NOTE: First year internal students should contact the First Year Advisors).

You can now talk to one of the ASO lecturers by videoconferencing!

For a video conference consultation, make an appointment as above, and then dial 129.180.10.109 at the appointed time. (NOTE: You will need a webcam and Microsoft Net Meeting.)

Email consultations

If you choose to use email consultations from the ASOhelp menu. Please note:

  • Responses to your requests for assistance from asohelp may take up to FIVE working days, but we aim to respond as soon as possible.
  • The ASO lecturers do not proofread and correct your essays for you, but we will give you advice about identified areas of difficulty.
  • You may have ONE consultation per assignment.
  • You must use your UNE email address when emailing ASOhelp.

ASO discussion forum

If you are experiencing a problem with your study skills that you would like to discuss, you can access the ASO lecturers online through our ASO Discussion Forum from the ASOhelp menu. The ASO lecturers will assist you with your particular problem, but you will NOT be able to send assignments for review, editing or proofreading. This example of an online study skills discussion demonstrates how helpful this service may be to you.

The discussions area is a public space where students may talk with ASO lecturers and with fellow students. We conduct these sessions on the discussions area so that ALL students can benefit from the interaction with the ASO lecturers. Even if you don't pose a question or join in the discussion, you may find some answers to your problems by viewing the discussions.

You may write in your request to the ASO Discussions area at any time. The ASO lecturers will respond to your queries daily.

Please be reminded that UNE has a set of standards, Discussion rules and ethics, which apply to all online discussions. There is a help feature available within the Discussions area menu if you require guidance with its functions.

Maths and stats for undergraduate students

ASO offers support in basic maths and stats for undergraduate students. If you are a non-maths students (ie not actually studying maths and stats as subjects) and are finding the maths/stats components of your course a bit tricky, make an appointment (face-to-face if on-campus or via phone, email if off-campus) with Martin Collins.

Make your own appointment online


OR
Phone: 02 6773 3600
Email: asohelp@une.edu.au

 

International students

International students may make appointments for individual consultations about their university study with specialised ESL lecturers at the Academic Skills Office.  To make an appointment go to ASO bookings or phone 02 6773 3600. In addition, students may contact UNE International on 02 6773 3192 to find out about further English training offered by the English Language Centre.

International students can book into our free, online 3-week university preparation course which covers aspects of online learning, academic writing and avoiding plagiarism. The course can be taken totally online, but for students already in Armidale, the course will include face-to-face tutorials as well as the online component.

To register Book into 'tUNEup from home' online OR call Rose 02 6773 3600

Note that you will need a UNE username and password.

For further information please contact Rose Cutts:
e-mail: rcutts2@une.edu.au
phone: 02 6773 3600
Limited places are available.

For course dates, click here

First year internal students

If you are a first year internal student, you should make an appointment with your First Year Advisor. First Year Advisors are located in the schools and provide dedicated time to assist students in their first year. You can make appointments with the First Year Advisors to assist you with time management, reading and writing skills, assignment tasks and to help you with personal issues.

PASS Program

Peer Assisted Study Sessions (PASS) will be available for CHEM110 and MATH120 in Semester 1, 2009 and CHEM120 and STAT100 in Semester 2, 2009. These regular study sessions are led by a PASS leader who is a senior student in that subject. If you want to be part of this highly successful program, email Julie Godwin.

Postgraduate students

If your  postgraduate study involves preparing a thesis or dissertation, the following assistance is available: 
  • How to use Microsoft Word to create a thesis - These extensive notes (available for both Word 2003 and Word 2007) take you through the steps involved in creating large documents.  They contain useful tips essential for stress-free thesis production.
    Using Microsoft Word 2003 to create a thesis
    Using Microsoft Word 2007 to create a thesis
  • Thesis proofreading - The ASO maintains a list of qualified, experienced proofreaders. To ensure that your thesis is of the highest possible standard with impeccable grammar and consistent formatting, consider employing a proofreader. For information about contact details and costs call 02 6773 3600. Theses presented for proofreading must be your best draft and be whole, not presented chapter by chapter. You may be eligible for funding support for thesis proofreading. Check with your Faculty office.

 

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