Customer Service Coordinator (Fixed-term)

The Customer Service Coordinator will work closely with the Operations Manager, Customer Service Officers and casual Customer Service team members to ensure the efficient operation of UNE’s Indoor Recreation Centre and Outdoor Facilities.

Sport UNE’s Customer Service Counter is the first ‘point of call’ for patrons utilising UNE’s Sports Centre facilities and seeking membership information. The Customer Service Coordinator will therefore be committed to quality customer service and possess high level communication skills. The Customer Service Co-ordinator will process memberships and facility bookings and must have high level computer experience including an ability to use a range of relevant software.

The position is available until for three months with the possibility of further appointment subject to satisfactory performance and the availability of funding.

Informal enquiries may be directed to Tracy Wright, Operations Manager, Sport UNE, ph: (02) 6773 5184 or email: tracy.wright@une.edu.au. For further information about Sport UNE visit: http://www.une.edu.au/sportune/

Please ensure that the coversheet is attached to your application. Instructions on how to send your application to the University are available on this coversheet.

Your application should include: the reference number; a curriculum vitae; a statement that addresses the selection criteria; names, addresses, telephone numbers, facsimile numbers/email addresses of three relevant referees.

The University will not provide travel and removal for this position.
This position is only open to those who already hold a valid working visa in Australia.

Equity principles underpin all UNE policies and procedures.

Position Statement

Application Coversheet