Supervision Skills
This course is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss - whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isn't easy but it doesn't have to lead to discouragement. The course also covers Team Building Skills, Budgets and Managing Money, Motivation and Leadership Skills.
Course Content
- Getting started as a new boss
- Establishing authority
- Practical tips on handling your responsibilities
- Identifying priorities
- The communication skills you need
- Team Shaping Factors
- Team Problem-Solving
- Team Norms
- Managing Team Conflict
- Understanding Team Stages
- Team Problem-Solving
- Understanding Accounting and Finance
- Assets, liabilities and net worth
- Accounts payable and receivable
- Collections
- Ratio Analysis
- Managing Accounts Receivable
- Understanding Financial Statements
- Budgeting and Forecasting Techniques
- Types of Budgets
- Tracking Business Expenses
- Preparing Budgets
- Comparing Software Applications
- The Importance of Bookkeeping
- The Human Aspect of Budgeting
Supervision and Management Skills is offered for $45 online or $240 for four half-day workshops (Excelling as a Supervisor or Manager) to UNE staff members.
There are a range of management training courses available for staff at different levels. Please contact Organisational Development on 3583 for a free consultation before sending a registration form, fax 2755 or by internal mail. Please indicate your preference for online or workshop components.