A range of support services

The Library provides a range of support services to its clients.

These pages provide you with information on library classes, EndNote support and answers to common problems.

eSkills 2.0 is a online program of instruction in how to find information for your assignments. eSKILLS Plus provides advanced skills in information finding for postgraduates.


Chat-based support will be available on extended hours from 28 August to 8 October 2017 inclusive. Chat hours will be:

  • Monday to Thursday: 10.00 AM to 8.45 PM.
  • Friday: 10.00 AM to 5.45 PM.
  • Weekends and Public Holidays: 10.00 AM to 5.45 PM.

Further information

Contact our Ask a Librarian email-based support service or phone us on (02) 6773 2458 or ring the toll-free line for online students on 1800 059 735