A range of support services

The Library provides a range of support services to its clients.

These pages provide you with information on library classes, EndNote support and answers to common problems.

eSkills 2.0 is a online program of instruction in how to find information for your assignments. eSKILLS Plus provides advanced skills in information finding for postgraduates.


Chat-based support is available

  • Monday to Thursday: 10.00 AM to 8.45 PM.
  • Friday: 10.00 AM to 4.45 PM.
  • Weekends and Public Holidays: 1.00 PM to 4.45 PM.

Ask a Librarian

Ask a Librarian is our email-based support service.

Book a Librarian

The Book a Librarian service allows you to schedule a telephone or online meeting with a subject specialist at the Library.

Further information

Phone us on (02) 6773 2458 or ring the toll-free line for online students on 1800 059 735