Inter library loans and document delivery for staff
If you need material not held in the University Library for your research, the Library will get it for you.
We can provide:
- photocopies of journal articles, book chapters and conference proceedings
- books, audio-visual material, teaching kits and software
- microform (microfilm or microfiche) copies of documents
- theses
- case law and legislation.
Your material may come from any of a number of Australian and overseas sources.
Eligibility
All academic and general staff have access to our inter-library loan services.
Registration
New users should register when submitting their first request. This allows us to have contact details on file and meet our obligations under the Copyright Act.
Registration forms are available from the Service Desk on the Ground Floor of Dixson Library and on the Web.
How to make a request
Requests can be submitted using on online forms:
- Books. This form can be used to order books and other items on inter library loan.
- Journal articles or book chapters. This form can be used to request a photocopy of material held elsewhere.
For books, please supply:
- author's full name, title of book, publisher, place and date of publication
- ISBN (if available)
- the required edition.
For articles, please supply:
- full journal title, volume, date, page numbers
- the name of the author and the article title
- ISSN (if available).
For theses, please supply:
- author, thesis title, degree, university and year.
When processing your requests, our staff will select the fastest and most reliable supplier.
In some cases it may be necessary to try several suppliers. Your material will typically arrive within 8–10 working days.
Books from overseas and requests for items difficult to source may take longer. If you want to check on the progress of a specific request, please contact us on (02) 6773 3473 (extn 3473).
Charges
There are three payment options. These are:
- credit card (Mastercard or VISA only)
- charging the cost to a UNE account number
- invoicing.
There is an additional $5.50 (GST inclusive) charge if you request an invoice.
The standard charges are as follows:
- $12.00 per inter library loan/document delivery request. This charge applies to all photocopy requests, and requests for books provided by Australian libraries
- $36.00 per book request if the requested item has to be borrowed from an overseas library.
Rush service
Please indicate clearly on your request form that you wish to make use of this service, or telephone us on (02) 6773 3473 to advise that you have submitted a rush request.
Articles ordered using this service will usually be supplied within 24 hours.
Books will usually arrive within 48 hours. The standard charges are:
- $24.00 for the Rush delivery of a journal article
- $30 for a Rush loan request.
Library staff will inform you if the item you require is not available at this service level.
Collecting your request
When your book or other loan item arrives you will be notified by email. Loan items will be held at the Service Desk for collection and photocopies will be sent electronically.
Unmediated document delivery
Visit the unmediated document delivery pages if you would like to order articles direct from a commercial supplier.
Further information
If you have any enquiries regarding document delivery please do not hesitate to contact Kathy McMaugh or ring extn 3473.