Email reminders and fines information
Library email notices include reminder notices, recall notices, fines, overdue notices and pickup notices.
These notices will be sent to your UNE email address. It is your responsibility to check your UNE account regularly and to ensure that library emails are not re-directed to your junk mail.
Types of Notices
- reminder notices. These are sent 3 days before items are due for return or renewal. Reminder notices are sent as a courtesy and as such you cannot dispute a penalty because you have not received a notice. You can renew items online.
- recall notices. All items are subject to recall. As a recalled book may have its loan period cut short, borrowers should read all mail received from the Library, as the fines for ignoring a recall are heavy. A fine of $2 per day applies to each overdue (recalled) item. The fine for the late renewal or return of an item is $1.00 for each day. The fine for the late recall of items is $2.00 per day. The fine for the late return or renewal of Reserve Collection and Medical Reserve items is 50 cents per hour.
- fine notices. Fine notices are sent when fines total $20.00 or more. For more information about fines, see the overdue fines page.
- overdue notices. These are sent when an item becomes overdue. If an item is overdue 42 days, you will be charged a $100.00 replacement cost. This includes a $90.00 replacement charge and a $10.00 processing fee. If a long overdue item is returned or replaced with a new or good quality second hand copy in acceptable condition the $90.00 replacement charge is cancelled. However, you are still liable for the $10.00 processing fee.
- pickup notices. Pickup notices are sent when there is an item awaiting collection. After the notice is sent you have seven days to collect the item.
Paying fines
Fines can be paid by EFTPOS, cheque, money order, credit card or cash at the Service Desk on the Ground Floor of the University Library (Dixson Library). Please make cheques, money orders payable to the University of New England.
Lost or damaged items
If you lose or damage a book, the replacement cost of $100.00 per item. If you would like to replace the lost or damaged item with a new or good quality second hand copy in acceptable condition the replacement cost of $90.00 will be waived and the $10.00 processing fee will still need to be paid.
Penalties
Borrowing privileges will be suspended if you have an overdue item or an outstanding fine of $20.00 or more. Once you have exceeded a limit of $20.00 you must pay the fine in full before you will be able to borrow again. If you are blocked from borrowing you cannot borrow, place a hold or renew a loan.
More information
You can view your borrowing record online to find out what fines or fees you owe. For further information, ring the Service Desk on (02) 6773 2458 or extn 2458 or email libloans@une.edu.au.