You are here: UNE Home / Library / Services / Other institutions

Library services for staff and students from other institutions

Document Delivery

The University Library is willing to supply material from its collection to other libraries, both in Australia and worldwide. Items in the Library's collection are added to the National Bibliographic Database (NBD). This is searchable using Libraries Australia.

The Document Services Unit at the University Library will supply loans and copies from the University Library's collections to libraries located both in Australia and overseas. The DSU will supply:

  • loans of books, videos, kits, and UNE PhD and Masters by Research theses - the loan period is for eight weeks and there are no renewals
  • copies of journal articles, book chapters, and UNE PhD and Masters by Research theses.

Requests are accepted by KDD, fax, formatted and unformatted email, ariel, and post.

Charges for Australian libraries

 Service Charge Additional Charges
Core Loans $13.20 incl. GST  
Priority Loans $19.80 incl. GST $6.60 incl. GST for Express Post
Rush Loans$26.40 incl. GST $6.60 incl. GST for Express Post
Core Copies $13.20 incl. GST  
Priority Copies $19.80 incl. GST $6.60 incl. GST for Express Post
Rush Copies $26.40 incl. GST $6.60 incl. GST for Express Post
Thesis purchase$71.50 incl. GST for b/w copy Maps, colour copies, videos, cd-roms, etc

Requests for the loan or purchase of theses should be submitted as inter library loan requests (for example via KDD, email, fax or post), and a copyright declaration and quote are sent to the requesting library before staff make the copy.

Payment for ILL/DD services can be made through the KDD Payments Scheme, by ALIA vouchers, by cheque, by credit card, or by IFLA vouchers. Cheques should be made payable to the University of New England. Tax invoices will be sent with the items if requested by libraries who are not members of the KDD Payments Scheme.

Charges for world libraries

Service
Charge
Loans$35 or two full IFLA vouchers
Copies$20 or 1 full IFLA voucher
Purchase of thesesQuote provided. $65 minimum cost. Maps, colour copies, videos, cd-roms, etc attract extra charges

Requests for the loan or purchase of theses should be submitted as inter library loan requests via email, fax or post. A copyright declaration and quote are sent to the requesting library and must be returned before we can supply the copy.

Payment for ILL/DD services can be made by cheque in Australian dollars drawn on an Australian bank, by credit card, or by IFLA vouchers. Please make cheques payable to the University of New England. Prepayment is not required - invoices are sent with the requested items.

Contact information

Requests can be made in the following manner:

PostalUniversity Library
University of New England
ARMIDALE NSW 2351
AUSTRALIA
EmailILL email: docdel@une.edu.au
FaxILL fax: 02 6773 3273 (within Australia) 61 2 6773 3273 (from outside Australia)
ArielAriel: 129.180.88.98

Delivery methods supported include: Ariel, fax and Australia Post. Express Post delivery is available for copies and loans.
Enquiries can be made on the following telephone number: 02 6773 3473
International callers, please add the +61 prefix for Australia and drop the 0 from the area code.

Reciprocal borrowing rights

The University Library is part of the National Borrowing Scheme agreement. For details regarding reciprocal borrowing rights, see the National Borrowing Scheme page elsewhere on this site.

Special collections

The Library has a number of special collections. Many of these are of national significance. Further details are available from the Special Collections page.

Library guidelines and policies

The Library issues guidelines relating its daily operations. As part of the University of New England, it also conforms with the Policies of the institution.

Z39.50 access

Information is available here for configuring searches of our catalogue using Z39.50 access.

Further information

If you require additional information, please contact the Ask a Librarian service or ring the Service Desk on 02 6773 2458.