Interlibrary Loans
Can't find it in our library?
If we don't have it, use interlibrary loans to obtain items from other libraries.
Am I eligible for interlibrary loans?
Students studying at graduate level of above (Graduate Certificate or Graduate Diploma, Honours degree, Masters or PhD), UNE staff and Special Borrowers are eligible.
If you aren't eligible, contact your local municipal Library or consider some of the fee-based services available.
Quotas and charges
Requests sent to other libraries incur a charge to the University Library. This varies from the standard charge of $13.20 from Australian libraries to much higher charges from some overseas libraries.
Annual quotas will apply for the number of fulfilled requests. A charge will be made for requests received in excess of the allowed quota. Charges will also be made for some additionally expensive requests within the quota, such as overseas books, rush orders* and purchase of theses.
*Rush orders ensure delivery of articles within 24 hours and books within 48 hours.
Patrons will be advised when the cost will be higher than $20.00 before the request is submitted to the supplying library. The Library will also advise clients when their quota has been reached.
How to use our interlibrary loan service
Step 1. Make an online request
Step 2. Collect your request
Step 3. Return any physical items by the due date
Further Information
Please contact Kathy McMaugh or the Document Services Unit on (02) 6773 3473 for additional information.