Inter library loans for externals
If you need material not held in the University Library for your research, the Library will get it for you. We can provide:
photocopies of journal articles, book chapters and conference proceedings
books, audio-visual material, teaching kits and software
microform (microfilm or microfiche) copies of documents
theses.
Your material may come from any of a number of Australian and overseas sources.
Eligibility
All graduate and higher degree students are eligible for inter library loan services. The service is also available to fourth-year students enrolled in major research units.
Registration
New users should register when submitting their first request. This allows us to have contact details on file and meet our obligations under the Copyright Act.
Registration forms are available from the Service Desk and on the Web.
Requests can be submitted by email, Web-based form or mail. For further information on the different methods for submitting a request, see the borrowing page.
For books, please supply:author's full name, title of book, publisher, place and date of publication
ISBN (if available)
the required edition.
For articles, please supply:
full journal title, volume, date, page numbers
the name of the author
and the article title ISSN (if available).
For theses, please supply:
author, thesis title, degree, university and year.
Turnaround time
When processing your requests, we will select the fastest and most reliable supplier.
In some cases it may be necessary to try several suppliers. Your material will typically arrive within 8–10 working days.
Books from overseas and requests for items difficult to source may take longer. If you want to check on the progress of a specific request, please contact us on (02) 6773 3473.
Charges
Document delivery services for postgraduate research students are free. This category includes:
PhD candidates
professional doctorates with a two-thirds or greater research component
research Masters with a two-thirds or greater research component.
For additional information, including eligibility criteria, click here.
The Request Form gives you three payment options. These are:
credit card (Mastercard or VISA only)
charging the cost to a UNE account number
invoicing.
All student requests are GST-free. There is an additional $5.50 (GST inclusive) charge if you request an invoice.
The standard charges are as follows:
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$12.00 per inter library loan/document delivery request. This charge applies to all photocopy requests, and requests for books provided by Australian libraries
$36.00 per book request if the requested item has to be borrowed from an overseas library.
Some Schools set aside funds to support student use of the inter library loan facilities. Please check with your supervisor in relation to the availability of such financial support.
Rush service
Rush requests are managed outside the mainstream and are placed with a supplier within one-two hours of their receipt by the Document Services Unit.
Articles ordered using this service will usually be supplied within 24 hours.
Books will usually arrive within 48 hours. The standard charges are:
$24.00 for the Rush delivery of a journal article
$30 for a Rush loan request.
Please indicate clearly on your request that you wish to make use of this service, or telephone us on (02) 6773 3473 to advise you have submitted a rush request. Library staff will inform you if the item you require is not available at this service level.
Despatch of your request
Inter library loan books will be despatched to your postal address upon their arrival at UNE. It is your responsibility to see that books and other items on loan from other libraries are returned to the Document Services Unit before the due date. The address for all returns is:
Document Services Unit
Dixson Library
PO Box U246
UNE NSW 2351
Please do not return items directly to the supplying library.
Photocopies are normally sent to you electronically.
Unmediated document delivery
Visit the Library's unmediated document delivery pages if you would like to order articles direct from a commercial supplier.
Further information
If you have any enquiries regarding document delivery please do not hesitate to contact Kathy McMaugh or ring (02) 6773 3473.