The Library's policy is to offer equitable access for all students. We provide services appropriate to the needs of staff and students who have permanent or temporary disabilities and/or health conditions. If you have questions about the following please contact the Library Disability Contact Officer.

Accessing library support services

First, contact the Disability Advisor at the Disability Support Office to register as a student with a health condition/disability. The telephone number is 02 6773 2897 (extn 2897) or you can email AskUNE.

Additional borrowing privileges

Undergraduate and graduate students registered with the Disability Support Office are allowed to borrow up to 20 items from the Library's General Collection at one time. The loan period is 28 days and three renewals are permitted. Higher degree students with a disability are able to borrow up to 50 items at one time. Their loan period is 91 days and they are allowed up to 5 renewals.

Services for distance students

You can request loans and photocopies by Web-based form. The items you request are then sent to you. For more information on using this service see the page on borrowing from home or phone the Service Desk on 02 6773 2458. Distance Student Enquiries are toll-free on 1800 059 735.

Using the Library in person

Service Desk staff will retrieve library materials for you when you are visiting the University Library. The same service will be provided by Service Desk staff at the Law Library.

This service includes retrieval both of physical items from the shelves and material held in electronic or online collections.

If you wish to retrieve a large number of items, please call first to make an appointment. The telephone number for the Service Desk is 02 6773 2458 (extn 2458). The numbers for the Service Desk at the Law Library is 02 6773 2322 (extn 2322) respectively.

Special copying

If you need special copying services, please speak to the staff of the Disability Support Office, who will advise you of what services are available. The Library will provide photocopies of articles or special copying services without charge, but you must be registered with the Office.

Transcription service

If you require transcription services, please contact the Disability Support Office. The Library will liaise with the Disability Support Office to provide any material required for transcription.