Services

Find out more about the services the Heritage Centre provides.

Services for researchers

Heritage Centre staff can make individual records available on application to in-person visitors. Records may also be located, copied and sent to researchers upon written application.

Charges for external enquiries

The Centre staff are happy to answer telephone, fax and email enquiries and will arrange for photocopying of records and photographic services on a fee-for-service basis.

Schedule of charges (GST inclusive)

  • A $5 administration fee (GST inclusive).
  • Cost of postage.
  • Any Photocopying/reproduction charges.

Researchers wishing to visit the Heritage Centre in person should make a prior appointment.

Photocopying

Heritage Centre staff provide a photocopying service.  However, records must be deemed by the University to be in good condition. In addition, volumes cannot be photocopied, but must be photographically reproduced.

Schedule of charges (GST inclusive)

  • A4 at $0.35 per page.
  • A3 at $0.50 per page.
  • F4 at $0.40 per page.

Photocopying onto photographic paper is also possible.

Schedule of charges (GST inclusive)

  • A4 at $2.70 per page.
  • A3 at $3.80 per page.

Microfilm/fiche

Researchers using the microfilm/fiche reader printer may make copies subject to approval by the University Archivist.

Schedule of charges (GST inclusive)

  • A4 is $0.35 per page.

Photographic reproduction

Heritage Centre staff can arrange for photographic reproductions to be made of most of the material in our holdings. Charges are available on application.

Services for family historians

The Heritage Centre represents a valuable local resource for family historians. Its collections include both private papers and official records generated by local government, the Department of Lands, and the NSW legal system.

Detailed information on the Centre holdings is available from the Collections page.

Centre staff are on hand during opening hours to provide advice on in-person searching of the the many collections.

Family historians who are unable to visit the Centre in person should refer to the page on services for researchers for information on services available by telephone, fax or email.

Family History Collection

The Family History Collection contains materials relating to family history, mostly in the form of microform copies of the original records.

The sources held include:

  • birth, death, and marriage records.
  • shipping records.
  • convict records.
  • electoral rolls.
  • land records.
  • muster and census records.
  • naturalisation records.
  • occupational records.

Access to the Family History Collection

The Family History Collection is open to everyone, although borrowing is not permitted.

Pioneers Index

Family history researchers will also find the Pioneers Index CD-ROMs of interest. These contain records of births, deaths and marriages for each state before 1945. There are five CD-ROMs from this set:

  • NSW Pioneers Index 1788–1888.
  • NSW Pioneers Index 1889–1918.
  • NSW Pioneers Index 1919–1945.
  • Tasmania Pioneers Index 1803–1899.
  • Victoria Pioneers Index 1837–1888.

These CD-ROMs are held with the rest of the Family History Collection. Centre staff will assist you in their use.

Ancestry.com

Visitors to the Centre's Reading Room have access to Ancestry.com provided under an agreement with NSW Records.

Further Assistance

Available in the Collection is a useful publication titled Sources for Family History Research in the Dixson Library. This booklet provides a summary of the resources in the Collection (which was once housed in Dixson Library).

For those looking for help here in Armidale, please contact the Armidale Family History Group.

Services for the public

The Heritage Centre is open to the public, who are able to make direct use of the Family History Collection. Centre staff are also able to make individual records available for personal use in the Centre's Reading Room.

The Centre staff are happy to answer telephone, fax and email enquiries and will arrange for photocopying of records and photographic services on a fee-for-service basis.

Please note that members of the public are not ordinarily allowed unmediated access to the Archives.

Photocopying

Heritage Centre staff provide a photocopying service.  However, records must be deemed by the University to be in good condition. In addition, volumes cannot be photocopied, but must be photographically reproduced.

Schedule of charges (GST inclusive)

  • A4 at $0.35 per page.
  • A3 at $0.50 per page.
  • F4 at $0.40 per page.

Photocopying onto photographic paper is also possible.

Schedule of charges (GST inclusive)

  • A4 at $2.70 per page.
  • A3 at $3.80 per page.

Photographic reproduction

Heritage Centre staff can arrange for photographic reproductions to be made of most of the material in our holdings. Charges are available on application.