Recalls and holds
What you need to know
All clients are guaranteed a two week loan but all loans are subject to recall and can have their loan time reduced to two weeks if the item is placed on Hold by another client.
Placing a hold
Clients can place a hold request from Search by making a book request for a book already on loan. For information about using Search to request a book, check out the video below. To access borrowing and requesting services, online students should sign in first.
What happens after a hold is placed
After you place a request, the item is added to your account as a hold. You can cancel your request at any time by logging into My Account.
An email is sent to the borrower who currently has the item informing them of the Hold and providing them with a new due date.
What happens if the book is not returned?
The Library imposes penalties and late return fees for books and other items. If a client does not return the item before the cut-off date, your recall is automatically cancelled.
Further Information and Assistance
Phone: (02) 6773 2458
Toll free (Online Students): 1800 059 735