Can't find it in our library?

If we don't have it, use interlibrary loans to obtain items from other libraries.

Am I eligible for interlibrary loans?

Students studying at graduate level of above (Graduate Certificate or Graduate Diploma, Honours degree, Masters or PhD), UNE staff and Special Borrowers are eligible.

If you aren't eligible, contact your local municipal Library or consider some of the fee-based services available.

Quotas and charges

Requests sent to other libraries incur a charge to the University Library. This varies from the standard charge of $16.50 from Australian libraries to much higher charges from some overseas libraries.

Annual quotas will apply for the number of fulfilled requests. A charge will be made for requests received in excess of the allowed quota. Charges will also be made for some additionally expensive requests within the quota, such as overseas books, purchase of theses, and rush orders (requests for delivery of journal articles with 24 hours and books within 48 hours).

We will advise you if the cost will be higher than $20.00 before the request is submitted to the supplying library. We will also advise you when your quota has been reached.

How to use our interlibrary loan service

Step 1. Make an online request

Links to interlibrary loan forms are available in the margin of most pages in the Library site.

Step 2. Collect your request

Electronic copies are sent to your UNE email address. If you are on campus, we will send an email to your UNE account when a book or other item arrives. You can then pick up this item in person from the Service Desk in the Library. If you live at a distance, we will send the item to you by mail.

Step 3. Return any physical items before the due date

Items on loan must be returned to the Document Services Unit before the due date. The address for all returns is:

Document Services Unit
Dixson Library
PO Box U246
UNE NSW 2351

Do not return items directly to the supplying library.

Further Information

Please contact the Service Desk on (02) 6773 2458 for additional information.

Distance Student Enquiries are toll free on 1800 059 735.