University Strategic Priority: To distinguish ourselves by the quality of our on-campus experience

Library Priority

Continue the program of refurbishment of the physical environment of the Dixson Library

Action

       Develop a brief for the appointment of an architect to undertake the development of a master plan

Library Priority

Review and relegate superseded and low use resources

Action

       Relegate sufficient print resources to storage or discard to allow removal of open access shelving and repurposing of space

Library Priority

Skill University Library staff to support developments in resources and services

Actions

       Ensure that the current staff training and development from the Library Review is finalised

       Pilot the employment of student assistants at the Library service desk

Library Priority

Continue development of service models in response to University strategies

Action

       Develop a service model for the University Library addressing trimesters

University Strategic Priority: To lead the nation in the innovative use of educational technology for distance education

Library Priority

Develop mobile technologies to deliver and promote services

Action

       Investigate the development of a University Library App, which can provide search capacity, access to resources and services via mobile devices

Library Priority

Develop online tools to support University strategies in educational technology

Action

       Implement online tools such as online chat and video streaming

Library Priority

Review Integrated Library Management System (ILMS)

Action

       Conduct a review of the ILMS including:

·         Investigate the integration of the ILMS with University systems

·         Establish a program of development to add services to the ILMS

Library Priority

Enhance access to digitized print materials

Actions

       Make eReserve OAI-PMH compliant to facilitate harvesting and discovery by Summon

       Investigate alternative options for provision of repository of digitized print materials (in association with review of ILMS)

Library Priority

Develop staff development and training strategy to support future skills requirements of the University Library

Actions

       Ensure that relevant staff are trained in new and emerging technologies

       Develop capacity for University Library staff to be facilitators of new/emerging technologies

Library Priority

Investigate the potential of game- based learning model to deliver information literacy and research skills

Action

       Develop collaborations with areas of UNE already using these tools

University Strategic Priority: To achieve international distinction in all our specialist fields of research

Library Priority

Develop research support within the University Library aimed at providing support to researchers and promoting UNE research

Action

       Develop timely, responsible and flexible service delivery options for UNE researchers

       Establish relevant partnerships with researchers at UNE

       Investigate the potential for the delivery of unmediated services – i.e. straight to desktop delivery

       Enhance the profile of high quality research resources in the University's research priority areas

       Investigate and develop a framework for the University Library to expand the visibility of UNE research outputs and data

       Establish feedback mechanisms regarding Researcher Support

       Develop effective communication strategy to communicate this initiative

University Strategic Priority: To set the standard for social inclusiveness and access for all to higher education

Library Priority

Continue commitment to ensuring accessibility of resources and services

Actions

       Develop plain English library communications

       Promote information literacy resources during Orientation Week, Open Day etc.

       Develop the University Library webpage as an effective gateway for diverse client groups

       Ensure University Library staff are sufficiently skilled to provide socially inclusive, accessible services

Library Priority

Integrate social inclusion strategies into Library services and resources

Action

       Investigate social inclusion strategies relevant to the University Library

Library Priority

Provide relevant services and support for Access Centres and Future Campuses

Action

       Monitor University strategies relating to the Future Campus strategy

Library Priority

Enhance services for International students

Action

       Review and tailor services to International students

University Strategic Priority: To foster business processes that maximize efficiency, promote a service culture and meet the needs of students and staff

Library Priority

Contribute to University implementation of trimesters

Actions

       Monitor and review Library service in response to introduction of trimesters

       Take into account in planning and budget preparation for 2013

Library Priority

Increase participation of Library Advisory Committee in planning processes

Action

       Provide Library Planning Priorities for 2012 to LAC

       Seek participation of LAC members in planning process during 2012 for 2013 priorities

Library Priority

Enhance communication with students and staff, utilizing appropriate technologies where effective

Action

       Develop a plan for communication with key stakeholders external to the Library