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Videoconferencing

The Information Technology Directorate manages a videoconferencing facility for educational, promotional and administrative purposes.

Videoconferencing enables people at different locations to interact in real time, using two-way video and audio transmitted over special telephone lines or the World Wide Web. It provides a 'see, listen, show and talk' capability which is close to real 'face-to-face' communications.

Videoconferencing can link you to an extensive network of sites around Australia and internationally. We can link you to just a single site or to several sites simultaneously.

Our studio accommodates up to 15 people and is suitable for teaching, interviewing and meetings.

You can conduct:

  • tutorials and demonstrations
  • postgraduate supervision meetings
  • administrative or research project meetings
  • consultations
  • training activities
  • product launches
  • promotional activities
  • job interviews.

Free demonstrations can be set up for groups interested in learning about videoconferencing.

Site Specifications

Contact Person: Hans Schaefer
Email: unelink@une.edu.au
Telephone: +61 2 6773 3703
Fax: +61 2 6773 3704
Video: 129.180.236.14
Postal Address:

Videoconferencing Manager
Information Technology
University of New England
Armidale NSW 2351
Australia

Room Capacity: 15 persons

Equipment

Videoconferencing equipment:

Tandberg System 6000 with remote control

Ancillary equipment:

Canon Digital Visualizer, video cassette player/recorder, and Windows laptop for computer screen output to videoconference participants

Supported protocols:

H320 compatible Compliant with ITU-T Recommendations H320, H331, G711/G722/G728 audio, H261,H264 video, and H221, H224, H242, H230, H243, H281, H323,  communications

ISDN number (for up to 384kb calls)

+61 2 6773 2901

IP address (for up to 3mb calls) 129.180.236.13

Please see the document on Linking to UNELink videoconferencing using a webcam.

Location

Videoconferencing Suite
Level 2
ITD Building
University of New England
Armidale NSW 2351

Travelling south from Glen Innes along the New England Highway continue past the exit into Armidale at the northern roundabout. Turn right from the highway at the University exit (well sign posted). If coming from Tamworth continue past the exit into Armidale at the southern roundabout and turn left from the New England Highway at the University exit.

Turn left at the Queen Elizabeth Drive roundabout.

Turn right at the next main intersection and travel up Elm Drive past the colleges. Go straight ahead up Booloominbah Drive (don't turn at any more intersections) to metered parking space on the right, just before the Security Office.

Parking will cost $2 per half day.

This map shows the walk to the ITD building which houses the Videoconferencing Suite at the western end of level 2. If in doubt, ask for directions at the Security Office by the boom gateway.

Operating hours

Normal operating hours are 8 am to 6 pm Monday to Friday.

The facilities are available outside these hours subject to additional fees being negotiated, and sufficient prior notice being given.

Quotations

Firm quotations for all videoconferencing work will be provided by fax or email within 48 hours of the initial enquiry. Charges are levied for facility hire, administration, network fees (at cost) and any other costs incurred in testing and securing any other site/s for the link.

Training

For new users, it is recommended that a short point-to-point test be made prior to the actual link so that users can become acquainted with the facilities. Basic training regarding the protocols of facilitating discussion via videoconferencing is also recommended.

Bookings

Bookings can be made online by following this link.

Bookings can also be made by telephone but must be confirmed within 48 hours by fax or email or cancellation charges may apply.

Minimum booking is 1 hour with half hour increments thereafter.

Operational Policy for Internet-based Videoconferencing

The Operational Policy for Internet-based Videoconferencing can be viewed online by following this link.