Sub sections:
On Site Support by UNE department
Faculty of Arts and Sciences
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au.
Faculty of The Professions
If you need support at your desk, please contact Bernie Groen (Ext. 2859) or Rob Webster (Ext. 3699) if you have a PC or Don Parsons if you have a Macintosh.
Financial Services
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au. You will be offered a choice of service providers.
HR
On-site support for HR is handled through ITD (with an external contractor as the provider). Authorisation from Mark Kneen, James Simmons or Garry Cameron is required before on-site support can be arranged. Please contact them first for approval / cost code information before contacting the IT Service Desk.
Library
Please contact Noelene Egan (Ext. 3552) or Craig Stainton (Ext. 3230) if you require desktop support on a library computer.
Student Administration
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au.
Residences
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au.
Teaching and Learning Centre
On-site support for TLC is handled through ITD (with Mac1 as the provider). Authorisation from Sue Rutten or Rupert Collister is required before on-site support can be arranged. Please contact them first for approval / cost code information before contacting the IT Service Desk.
Planning / RMO
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au.
Research Services
On-site support for Research Services is handled through ITD. Please contact Fiona Pearson first for approval / costcode information before contacting the ITD Service Desk to arrange a support call.
MPA
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au.
International Precinct
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au. You will be offered a choice of service providers.
FMS
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au. You will be offered a choice of service providers.
Risk and Audit
A support agreement through ITD is currently in place. If you need help at your desk, please contact the IT Service Desk on Ext. 5000, or email servicedesk@une.edu.au. You will be offered a choice of service providers.