Sub sections:
Multifunction Devices
Installation:
Ricoh Multifunction Devices (MFDs) combine scanning, copying, faxing and printing capabilities. To set up a MFD on your computer, please refer to the instructions below for your operating system. To connect to a MFD, you will need to know your UNE Windows Domain username and password details and the name of the MFD you want to connect to. If you are unsure about your Domain account details or have forgotten your domain password, use the password change function in MyUNE to reset your password.
Installation instructions for:
(Note: If you are installing a networ printer that is not a Ricoh Multifunction Device, please follow the "Non MFD" Installation instructions).
Using your UNE card to release print/copy jobs:
For ease of use, we recommend that you associate your UNE card with your username and password - instructions on how to do so can be found here. This is a one-off process and will only need to be repeated if your card or your password change.
Instructions on releasing the print/copy jobs from the "Equitrac" release station are available here.
MFD Support:
Support for MFDs is provided through the IT Service Desk. Please contact us with all support issues and "How To" questions. We will escalate the problem to Ricoh if it cannot be answered immediately by the Service Desk.
Toner / Supplies:
The networked MFDs will automatically detect when their toner is running low and order new toner through the @Remote utility installed on each MFD. You will not need to order toner for your MFD.
Relocation of MFDs
If you need to move your MFD, please do not attempt the move yourself. Instead, please direct all requests for MFD relocation through the UNE IT Service Desk . We will arrange the relocation for you.
Please include MFD name, serial number, the location of where the MFD is to be moved to and contact details for the move. Please note that charges will apply for the move and a costcode should be included in the request. The charges are:
- Same Floor = free of charge
- Same building with elevator = $165.00
- Within campus or same building without elevator = $275.00