Voicemail

• How to set up your Voicemail
• Voicemail user manual

A feature of the University's telephone system is Voicemail. If you are busy or unable to answer a call, the system allows callers to leave you a private voice message. You can listen to the message later, while at your desk or you can access your mailbox from any touch-tone phone 24 hours a day. You are able to customize your mailbox to suit your requirements and, if at any time your requirements change, the system is flexible and user friendly to enable you to change your mailbox setup at any time. Easy to understand voice prompts guide you through the selection of each available option. If you require further information or assistance, please contact the Service Desk on ext 5000.

Setting up your voicemail

Step 1: Set up your voicemail message.

Dial ** and enter your security code when prompted (by default this will be your extension number). Follow the prompt to record your name and a message / greeting.

Using your Voicemail

To access the voicemail system from your own telephone extension:

• lift the handpiece
• enter ** and follow the voice prompts
  

To access the voicemail system from another PABX extension:

• lift the handpiece
• enter **
• when Voicemail answers, dial * #
• then follow the prompts
  

To access your voice mailbox from outside the University:

• dial 02 6773 2000 from within Australia, or +61 2 6773 2000 if outside Australia
• when Voicemail answers, dial #
• follow the voice prompts
  

To change your personal details (such as password or message):

• Access voicemail and enter your security code
• Dial 4 to access your personal option and follow the voice prompts.

Click HERE for a full voicemail guide with further information.