Sub sections:
Network Printer Setup
Contents
Setting up a new printer on the network
A printer that was purchased through an external supplier needs to be registered on the network first before any computer can print to it. Please follow the steps below to set it up on the network:
- Connect the computer to an active network outlet.
- Print a configuration page for the printer
(Instructions for printing a configuration page vary from printer to printer - often it is a menu item in the Configuration Menu of the display. The user manual of your printer should have instructions as well)
- Forward the configuration page together with information on where the printer is located to the Service Desk (in person, by fax to 3100 or by internal mail). We will organise the registration of the printer for you.
- Once the printer is registered on the network, it is ready to be set up on your computer (see below).
Setting up a printer on your computer
Windows
Go to START - RUN and type "une-print" and hit Enter
(If you are asked for your username and password, enter "uneyourusername" as the username and your domain / barney password as the password)
A list of printers will appear. Scroll to the printer you would like to install and double-click on it to start the installation. Once you see the printer window (which may take a few seconds), the printer has been added to your computer and is ready for use.
Note: If your printer does not appear on the list, please contact the IT Service Desk to have it set up (see instructions above for setting it up on the network).
Macintosh
Note: To set up a printer on OSX, you will need to know the make, model and IP address of the printer you wish to connect to.
Click on the Apple Menu, select System Preferences and double-click on the "Print and Fax" preferences.
Click on "Set up Printers ... "
Click on "Add" in the icon bar to add a printer.
Select "IP Printing" and "Internet Printing Protocol" from the drop down lists. Enter the IP address of the printer you are connecting to in the "Printer Address" box, select the printer make and model from the "Printer Model" drop down list. Click on ADD to add the printer. It will appear in the list of printers after the installation.
MFD's ( Multi function devices )
Installation:
Ricoh Multifunction Devices (MFDs) combine scanning, copying, faxing and printing capabilities. To set up a MFD on your computer, please refer to the instructions below for your operating system. To connect to a MFD, you will need to know your UNE Windows Domain username and password details and the name of the MFD you want to connect to. If you are unsure about your Domain account details or have forgotten your domain password, use the password change function in MyUNE to reset your password.
Installation instructions for:
Using your UNE card to release print/copy jobs:
For ease of use, we recommend that you associate your UNE card with your username and password - instructions on how to do so can be found here. This is a one-off process and will only need to be repeated if your card or your password change.
Instructions on releasing the print/copy jobs from the "Equitrac" release station are available here.
MFD Support:
Support for MFDs is provided through the IT Service Desk. Please contact us with all support issues and "How To" questions. We will escalate the problem to Ricoh if it cannot be answered immediately by the Service Desk.
Toner / Supplies:
The networked MFDs will automatically detect when their toner is running low and order new toner through the @Remote utility installed on each MFD. You will not need to order toner for your MFD.