Citrix on OSX

Please Note:
You will need a UNE Domain account to access applications via Citrix; if you don't have a Domain account, please contact the Service Desk to have one set up

Below are the installation instructions for the Citrix client:

• If you haven't installed it already, download the Citrix Client for OSX from our software download website.
• Once downloaded it will appear as a .dmg (disk image) file.
• Double-click the file to mount the disk image.

• Click and drag the 'Citrix ICA Client' folder to the Applications folder on your hard drive.

• Close all folders and drag the original .dmg file into the trash.

Setting Up Webkiosk/Finance One

Earlier version of OSX have problems displaying the menus of web-based programs such as Finance One or Webkiosk properly. If you are using OSX but are not on the latest version, you will need to use a Citrix connection to connect to Webkiosk and Finance One to access these programs.

If, however, you are running OS10.3 (Panther) or later with the latest version of Safari and the latest version of Java - you will be able to use at least WebKiosk without any problems.

• You will need to save these Default Settings. In the main Citrix ICA Client Editor window, you may then select the Published Application Radio Button and select from the list of applications available by clicking on the double-arrows to the right of the Server text box. After setting other optional parameters, this settings file can be saved for future use.
• Alternatively, you may download a predefined connection file for your application from this page and drop it onto (open with) the Citrix ICA Client Editor to customise for your use.
• After the installation is complete, open the Citrix ICA Client folder in your Applications folder and then open the Citrix Client Editor

If you are ON campus, click here for instructions on selecting a program

• Click on Default Settings on the Editor screen to set up the network connections (or open the Menu item 'Options/Default Settings')

• Find the Server Location tab in OS X and ensure the following settings are selected:
  • Network Protocol: TCP/IP
  • Server Group: Primary
  • Address List: ica.une.edu.au (use the Add button and use the Delete button to remove any others)
  • Server Group: Backup 1 (change the setting in the dropdown list)
  • Address List: ica1.une.edu.au
  • Server Group: Backup 2 (change the setting in the dropdown list)
  • Address List: ica2.une.edu.au

• Save your changes to return to the main editor screen.

Selecting A Program

• Make sure Published Applications is selected in the Connections box and then click on Browse to select the application you would like to set up.

• For Webkiosk, please select IE Web Browser.
• For the Chemwatch application, please select Chemwatch
• Press Select to return to the Client Editor.

• If you are connecting to Finance1, You will need to go to the Security tab, untick Use Default and set Encryption Level to 128bit:

• In the Client Editor window click on Save and save your Citrix session to your desktop . To connect to the program simply double-click the shortcut on your desktop and enter your details.

Note: IE Web Browser is a standard internet browser - please use the Favourites from the menu to access Finance One or WebKiosk.