Sub sections:
Non-standard purchases
Requests for non-standard hardware (desktops, laptops, tablets)
For any hardware request for Windows computers that is not a pre-approved Dell or any other IT hardware such as tablets, please obtain a quote for the non-standard equipment and email it (with an explanation why non-standard equipment is required) to servicedesk@une.edu.au for approval. (Note: Purchases of Macs will be handled through Mac 1 and do not currently need additional approval.)
ITD will evaluate the request and the suitability and either approve the request or suggest other suitable alternatives.
If the decision cannot be made on a technical basis (because the reason for the request is eg size/weight or price), ITD will still evaluate the technical suitability and forward the request for final approval to the relevant area at UNE (OHS, Finance etc)
If approved, ITD will copy Finance (Purchasing) in on the response to inform FSD of the approval.
If the purchase is by credit card, FSD will need to approve the use of the UCC prior to purchase.
Request for peripherals (harddisks, mice, keyboards)
Purchases of peripherals can be made from a pre-approved list of peripherals either in COS or the Dell Premier Page that includes a list of items such as mice, keyboards, harddisks etc. Purchases from either source will require approval from the head of cost centre and are ordered through the normal purchasing channels.
Requests for items outside those catalogues need approval by ITD for technical suitability - please obtain a quote and email it (with an explanation of why the items are required) to servicedesk@une.edu.au.
If approved, ITD will copy Finance (Purchasing) in on the response to inform FSD of the approval.
If the purchase is by credit card, FSD will need to approve the use of the UCC prior to purchase.
Note: If the decision cannot be made on a technical basis (because the reason for the request is eg size/weight or price), ITD will still evaluate the technical suitability and forward the request for final approval to the relevant area at UNE (OHS, Finance etc)
External Harddisks: Please contact the IT Service Desk if you require an external harddisk. We stock some loan disks for short term projects as well as a stock of portable harddrives we can provide at cost to you. We can also discuss options for central file storage on our servers for desktop backup and storage of large amounts of corporate data.
Software purchases for non-standard software (desktop)
Software that is not site licenses or available via UNE volume license needs to be approved by ITD prior to purchase. Please email a quote (with an explanation to why the software is required) to the IT Service Desk (servicedesk@une.edu.au)
ITD will evaluate the request and the suitability and either approve the request or suggest other suitable alternatives.
If approved, ITD will copy Finance (Purchasing) in on the response to inform FSD of the approval.
If the purchase is by credit card, FSD will need to approve the use of the UCC prior to purchase.
Software purchases for non-standard software (iPhone, iPad)
We don't hold any site or volume licenses for mobile phone apps, so all purchases through the apps stores will need to come to ITD for approval prior to download - please email servicedesk@une.edu.au with the details of software required. ITD will evaluate the request and the suitability and either approve the request or suggest other suitable alternatives.
Payment options are: Corporate credit card, iTunes card issued by school to user for value of the purchase or reimbursement.
If approved, ITD will copy Purchasing in on the response to inform FSD of the approval.
FSD will need to approve the use of the UCC to purchase the software or iTunes cards prior to purchase.